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- Björlin Lidén, S.Karlstads universitet,Institutionen för ekonomi,Fakulteten för ekonomi, kommunikation och IT (nedlagd) (author)
The Role of Service Guarantees in Service Development
- Article/chapterEnglish2004
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- Informa UK Limited,2004
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- LIBRIS-ID:oai:DiVA.org:kau-2574
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-2574URI
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-2112URI
- https://doi.org/10.1080/0264206042000275163DOI
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- Language:English
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- Sandén, B.Karlstads universitet,Fakulteten för ekonomi, kommunikation och IT (nedlagd) (author)
- Karlstads universitetInstitutionen för ekonomi (creator_code:org_t)
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- In:The Service Industries Journal: Informa UK Limited24:40264-20691743-9507
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