Search: onr:"swepub:oai:DiVA.org:kau-82835" >
Incremental and Rad...
-
Samuelsson, PeterKarlstads universitet,Handelshögskolan (from 2013),Karlstads Universitet, Karlstad, Sweden
(author)
Incremental and Radical Service Innovation in Healthcare
- Article/chapterEnglish2019
Publisher, publication year, extent ...
-
2018-10-17
-
Cham :Springer,2019
-
printrdacarrier
Numbers
-
LIBRIS-ID:oai:DiVA.org:kau-82835
-
https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-82835URI
-
https://doi.org/10.1007/978-3-319-98512-1_27DOI
-
https://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-169134URI
Supplementary language notes
-
Language:English
-
Summary in:English
Part of subdatabase
Classification
-
Subject category:ref swepub-contenttype
-
Subject category:kap swepub-publicationtype
Notes
-
The growing cost and demand of healthcare is a major concern globally. Service innovation has been put forward as a top priority to address the challenges of healthcare. However, the concept of service innovation is poorly understood, in particular the differences between incremental and radical service innovation. The chapter makes two important contributions. Firstly, it conceptualizes incremental and radical service innovation based on internal and external changes; in particular, it identifies four types of service innovations. Secondly, it explores the effects and diffusion processes of service innovation. It aids practitioners and researchers to understand radical service innovation in a new way and to shed light on effects and diffusion of service innovation in healthcare.
Subject headings and genre
Added entries (persons, corporate bodies, meetings, titles ...)
-
Witell, Lars,1972-Linköpings universitet,Karlstads universitet,Handelshögskolan (from 2013),Linköping University,Företagsekonomi,Filosofiska fakulteten(Swepub:liu)larni66
(author)
-
Gottfridsson, Patrik,1968-Karlstads universitet,Handelshögskolan (from 2013),Karlstads Universitet, Karlstad, Sweden(Swepub:kau)patrgott
(author)
-
Elg, Mattias,1968-Linköpings universitet,Logistik- och kvalitetsutveckling,Tekniska fakulteten,kvalitetsteknik(Swepub:liu)matel09
(author)
-
Karlstads universitetHandelshögskolan (from 2013)
(creator_code:org_t)
Related titles
-
In:Handbook of Service ScienceCham : Springer, s. 619-63897833199851149783319985121
Internet link
Find in a library
To the university's database