Private ICT-Activities and Emotions at Work - A Swedish Diary Study

• The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for example, we suggest that HR and managers take the causes of workplace emotions into consideration when addressing issues related to emotions at work.

Subject headings

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Arbetslivsstudier (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Work Sciences (hsv//eng)

SAMHÄLLSVETENSKAP  -- Sociologi -- Socialt arbete (hsv//swe)

SOCIAL SCIENCES  -- Sociology -- Social Work (hsv//eng)

MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskap -- Arbetsmedicin och miljömedicin (hsv//swe)

MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Occupational Health and Environmental Health (hsv//eng)

Keyword

Affective event theory

boundary theory

diary study

emotions

HR

ICT

management

private

triggers

work

workplace

Working Life Science

Arbetsvetenskap

Publication and Content Type

ref (subject category)

art (subject category)