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A Transition Towards Digital Home Visits in Social Care and Home Health Care During the Corona Pandemic

Ahlin, Karin, 1963- (author)
Mittuniversitetet,Institutionen för data- och systemvetenskap,FODI
Zingmark, Magnus (author)
Östersunds kommun
Persson Slumpi, Thomas, 1973- (author)
Mittuniversitetet,Institutionen för data- och systemvetenskap
 (creator_code:org_t)
International Academy, Research and Industry Association (IARIA), 2021
2021
English.
In: GLOBAL HEALTH 2021, The Tenth International Conference on Global Health Challenges. - : International Academy, Research and Industry Association (IARIA). - 9781612088921
  • Conference paper (peer-reviewed)
Abstract Subject headings
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  • During the pandemic, physical meetings were supposed to decrease as much as possible to avoid the virus to spread. Before the pandemic, the physical meeting favoured social care and home health care in Sweden. One solution was to digitize as many of these meetings as possible. Therefore, we investigated this transition in a web survey, including questions with predetermined and open-ended answers. The web-survey was sent to co-workers in home health care and social care in a middle-seized municipality in Sweden. The results showed that not all meetings could be transformed, like meetings with citizens with hearing or cognitive impairments. Challenges related to the transformation were instability in technical equipment, the professionals’ and citizens’ knowledge of handling technical equipment, and access to technical equipment support. Despite this did the co-workers digitize meetings whenever possible, adding operational and problem-solving attitude to the transformation. Due to this study’s limitation, like respondents from one municipality and the pandemic’s length, we intend to investigate further and understand the development of the transformation and how knowledge in the area increases.

Subject headings

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Keyword

digitization
social care
home health care
pandemic
physical meeting
digital meetings.
Information Systems
Informatik

Publication and Content Type

ref (subject category)
kon (subject category)

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