Mapping Health Outcome and Costs when Coordinating Local Information
 System Redesign

• As costs for healthcare are rising in society, information systems are often seen as enablers of new cost-saving healthcare processes. But an on-going deployment of a wide range of new kinds of systems requires close attention to interoperability between new and legacy systems. Another challenge is to assure that the healthcare professions are given realistic opportunities to play an active part in designing the new ways of working that the new, integrated systems are designed to support. We argue that a feasible way to approach such a user participation in design of work processes and systems is to extend well known user-survey and strategy-mapping methods with the new value-based healthcare approach which invites health professionals to participate in strategic assessments of health outcome and costs along the care chain in which they work. We also argue that such a combination of practical research methods resonates well with Techno-Anthropology’s foregrounding of ethical considerations to inform the inter-disciplinary cross-fertilization of interactional competencies in health informatics research. 

Keyword

User participation

user survey

strategy mapping

value-based healthcare

Människa-datorinteraktion

Human-computer Interaction

Publication and Content Type

ref (subject category)

kap (subject category)