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Can a social robot be persuasive without losing children's trust?

Calvo Barajas, Natalia (author)
Uppsala universitet,Avdelningen för visuell information och interaktion,Social Robotics Lab
Elgarf, Maha (author)
KTH,Beräkningsvetenskap och beräkningsteknik (CST),KTH Royal Institute of Technology, Stockholm, Sweden
Perugia, Giulia (author)
Uppsala universitet,Avdelningen för visuell information och interaktion,Social Robotics Lab
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Peters, Christopher (author)
KTH,Beräkningsvetenskap och beräkningsteknik (CST),KTH Royal Institute of Technology, Stockholm, Sweden
Castellano, Ginevra (author)
Uppsala universitet,Avdelningen för visuell information och interaktion,Bildanalys och människa-datorinteraktion
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 (creator_code:org_t)
2020-04
2020
English.
In: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, HRI 2020. - New York, NY, USA : Association for Computing Machinery (ACM). - 9781450370578 ; , s. 157-159
  • Conference paper (peer-reviewed)
Abstract Subject headings
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  • Social robots can be used to motivate children to engage in learning activities in education. In such contexts, they might need to persuade children to achieve specific learning goals. We conducted an exploratory study with 42 children in a museum setting. Children were asked to play an interactive storytelling game on a touchscreen. A Furhat robot guided them through the steps of creating the character of a story in two conditions. In one condition, the robot tried to influence children's choices using high-controlling language. In the other, the robot left children free to choose and used a low-controlling language. Participants in the persuasive condition generally followed the indications of the robot. Interestingly, the use of high-controlling language did not affect children's perceived trust towards the robot. We discuss the important implications that these results may have when designing children-robot interactions.

Subject headings

NATURVETENSKAP  -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Datavetenskap (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Sciences -- Computer Sciences (hsv//eng)

Keyword

Human-robot interaction
Persuasion
Reactance
Trust
Agricultural robots
Man machine systems
Children robot interactions
Exploratory studies
Interactive storytelling
Learning Activity
Perceived trusts
Specific learning
Social robots
Computer Science with specialization in Human-Computer Interaction

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