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Evaluating Procurem...
Evaluating Procurement, Usability and Off-the-Shelf Office Software
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- Cajander, Åsa (author)
- Uppsala universitet,Människa-datorinteraktion
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- Eriksson, Elina, 1979- (author)
- Uppsala universitet,Människa-datorinteraktion
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- Gulliksen, Jan (author)
- Uppsala universitet,Människa-datorinteraktion
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(creator_code:org_t)
- 2007
- 2007
- English.
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In: COST294-MAUSE Workshop Downstream Utility. - 9782917490013 ; , s. 25-29
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http://141.115.28.2/...
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Abstract
Subject headings
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- Off-the-shelf office software has lately been receivingincreasing attention in Sweden. This experience reportillustrate different perspectives on a usability evaluation ofthe procurement process and the off-the-shelf softwaresystem. This study was part of a long-term action researchproject in a large government organization. Data wascollected through documents, interviews, and participatoryobservations. This paper describes how the usabilityevaluation was carried out, how the context of the usabilityevaluation changed during these weeks and finally discussand interpret why the stakeholders experienced theevaluation as useful. The usability evaluation was found tobe very useful by stakeholders from the organization,whereas the usability expert as well as our research grouphad difficulties in seeing the usefulness. Findings indicatean agenda that was revealed late in the project as one of themain reason for the importance of the evaluation. Also atrue belief in the perfection of the off-the-shelf officesoftware and a somewhat different view of what usability ismight explain the downstream utility.
Subject headings
- NATURVETENSKAP -- Data- och informationsvetenskap (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences (hsv//eng)
- NATURVETENSKAP -- Data- och informationsvetenskap -- Datavetenskap (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Computer Sciences (hsv//eng)
Keyword
- Usability evaluation
- use cases
- software development
- procurement
- off-the-shelf software.
- Computer science
Publication and Content Type
- ref (subject category)
- kon (subject category)
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