Quality management in the new product development : A PPAP approach

• The purpose of this paper is to test Production Part Approval Process (PPAP) as a tool to build quality into the new product and processes and ensure that it meets the customer expectations. Research method is qualitative method using so called case-study to study the suitability of PPAP as a tool for quality management by building quality right into the new product and process. The case studies have been made with three different kinds of companies. PPAP is suitable tool for quality management in NPD processes when taking into account many requirements about personnel, processes, documentation etc. The paper has some limitations such as limited sample size. The results are encouraging managers to use PPAP as a tool for managing their company’s product development processes, quality work and supply chain partnerships. The manner in which the stakeholders could use to facilitate a sense of partnerships or co-workers aiming the same goals rather than have a traditional customer-seller relationship was valued in this study.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Tillförlitlighets- och kvalitetsteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Reliability and Maintenance (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

NATURVETENSKAP  -- Data- och informationsvetenskap -- Programvaruteknik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Software Engineering (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Annan maskinteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)

Publication and Content Type

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