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Enhancing Learning ...
Enhancing Learning from Incidents by Reconstruction of Events: Using the SQUARE Tool for Evaluation
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- Radianti, Jaziar (author)
- University of Agder, Norway
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- Pilemalm, Sofie, 1973- (author)
- Linköpings universitet,Kommunikations- och transportsystem,Tekniska fakulteten,University of Agder, Norway,Quantitative Logistics
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- Steen-Tveit, Kristine (author)
- University of Agder, Norway
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- Rustenberg, Kjetil (author)
- University of Agder, Norway
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(creator_code:org_t)
- Information Systems for Crisis Response and Management, ISCRAM, 2023
- 2023
- English.
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In: Proceedings of the 20th International ISCRAM Conference. - : Information Systems for Crisis Response and Management, ISCRAM. - 9798218217495 ; , s. 663-675
- Related links:
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http://idl.iscram.or...
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https://urn.kb.se/re...
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Abstract
Subject headings
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- ICT-enabled or digitalized co-production of public services has become increasingly relevant to emergency response and crisis management. This study provides a literature review on this phenomenon, exploring both large-scale crises and frequent emergencies. We found that research in the domain is scarce and focuses mainly on the phenomenon in terms of digital volunteerism. In large-scale crises, they mostly refer to spontaneous forms of volunteering, and in smaller emergencies, to more organized volunteers that collaborate with a response organization over time. Similarities to digitalized co-production in the public sector generally include financial, administrative, ICT, and demographic factors. Differences include, e.g., aspects of coordination, support, and processing by formal actors. We argue that there are benefits of adding a theoretical co-production perspective to digital volunteerism in emergency response and that our literature review can guide future research on models and (the double) use of volunteers in both kinds of emergencies.
Subject headings
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Mänsklig interaktion med IKT (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Human Aspects of ICT (hsv//eng)
Keyword
- Learning from Incidents
- Event Reconstruction-Based Evaluation
- Tabletop Exercise
Publication and Content Type
- ref (subject category)
- kon (subject category)
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