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Participation : 'Bounded freedom' or hidden constraints on user involvement
- Howcroft, Debra (author)
-
- Wilson, M. (author)
- Manchester School of Management
- (creator_code:org_t)
- 2003
- 2003
- English.
- In: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 18:1, s. 2-19
- Journal article (peer-reviewed)
Abstract
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- User participation in information systems development is often surrounded by assumptions that the resultant system will be a success, will reflect user needs, and that the process results in an empowered workforce. This paper argues that underlying these foreground rational assumptions are instrumental, politically motivated justifications driving the need to involve users.
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