Engineering 2.0: an approach to support cross-functional teams in overcoming knowledge-sharing barriers in PSS design

• The paper discusses the key enabling mechanisms introduced byWeb 2.0 technologies that can support Product Service Systems (PSSs)development teams in increasing the quality of early design decisions.The paper collects success stories and lessons learned from two empirical casestudies in the aeronautical supply chain, and from a set of questionnairesforwarded to major automotive manufacturers, about the implementation ofEngineering 2.0 tools, such as wikis, blogs and forums, to overcomeknowledge-sharing barriers between cross-functional design teams. The studyreveals that bottom-up and lightweight technologies can enable theimplementation of more value-driven development processes, providing meansfor locating expertise in the extended organisation, for capturing the ‘context’of the information managed, and for assessing and validating knowledge assetsin a more collaborative fashion. Eventually, it points to the most relevant issuesthat currently prevent the implementation of Web 2.0 technologies in a productdevelopment setting.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Övrig annan teknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Keyword

Fasteass

PSSs

product service systems

virtual enterprise

cross-functional teams

knowledge-sharing barriers

Engineering 2.0

Web 2.0

Funktionella produkter

Functional Product Development

Centre - The Faste Laboratory

Centrumbildning - Fastelaboratoriet

PSS

product service systems

virtual enterprise

cross-functional teams

knowledge-sharing barriers

Engineering 2.0

Web 2.0

innovation engineering

innovationsteknik

Publication and Content Type

ref (subject category)

art (subject category)