Success factors and performance measurements : a missing link in product development?

• Performance measurements are important for managing operation and supply chain activities. The literature within performance measurement and success factors in innovation and product development is vast, but with little cross-fertilization. In industry there is a clear consensus among manager’s that their measurements are not covering what is important to be successful. One explanation for this, as argued for in this paper, might be that there is a weak connection between what is considered to be important (a success factor) and what is actually measured by the performance measurement system in product development. In this paper the findings from a survey among large manufacturing companies in Sweden is presented. The paper is concluded with an analysis and discussion regarding why success factors are not represented in the performance measurement system and recommendations for future research.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Övrig annan teknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)

Nyckelord

Entreprenörskap och innovation

Entrepreneurship and Innovation

Publikations- och innehållstyp

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