ICT use for innovation in Swedish industrial service SMEs

• In the era of technology, SMEs are operating in a dynamic and turbulent business environment. In this era, innovation is the main driver for competitiveness, and use of ICT is the basic requirement to conduct business. Therefore, better understanding of the relationship between use of ICT and innovation has emerged as an important research topic. In this qualitative study, we therefore investigate how SMEs from the industrial service sector can use ICT for innovation. The results suggest that ICT is used in very different ways. While some uses clearly are linked to increased innovation, other uses do not affect innovation much. The link between ICT and innovation seem to vary between firms. While some firms see ICT as a major tool for innovation, others see it just as a (poor) tool for communication.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Övrig annan teknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)

Keyword

Entreprenörskap och innovation

Entrepreneurship and Innovation

Publication and Content Type

ref (subject category)

kon (subject category)