Sharing expertise: Easier said than done

Sharing expertise : Easier said than done

Holmqvist, Johan (author): Luleå tekniska universitet,Innovation och Design,Functional Product Development

Thor, Peter (author): Luleå tekniska universitet,Innovation och Design,Functional Product Development

(creator_code:org_t)

2011-03-07
2011
English.
In: Functional thinking for value creation. - Berlin : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642196881 - 9783642196898 ; , s. 201-206

Related links:: http://bth.diva-port...; show more...; http://www.ips2-2011...; https://bth.diva-por... (primary) (Raw object); https://urn.kb.se/re...; https://doi.org/10.1...; https://urn.kb.se/re...; show less...

Abstract Subject headings

Manufacturing industry is expressing an increased interest in knowledge management due to the extension towards aservice provision business model. However, the inclusion of softer service aspects indicates that the common view onknowledge management as a way to control and monitor a technical process have limitations. Sharing expertise is anadditional way of managing knowledge particularly with the intentions to make experience based knowledgeorganizational available. By studying product developers’ daily work, especially how they perceive that they apply andshare knowledge, we problematize knowledge activities in product-service development to discuss the establishedknowledge management activities. The paper suggests some considerations to support the development of aknowledge base for product-service design.

An extension towards service provision takes place in manufacturing industry. Inclusion of softer service aspects indicates that the common view on knowledge management to control and monitor a technical process have limitations. Sharing expertise is an additional way of managing knowledge particularly with the intentions to make experience based knowledge organizational available. By studying product developers’ daily work, especially how they perceive that they apply and share knowledge, we problematize knowledge activities in product-service development to discuss the established knowledge management activities. The paper suggests some considerations to support the development of a knowledge base for product-service design.

TEKNIK OCH TEKNOLOGIER -- Annan teknik -- Övrig annan teknik (hsv//swe)
ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)
TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Annan maskinteknik (hsv//swe)
ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)

By the author/editor: Holmqvist, Johan; Wenngren, Johan; Ericson, Åsa; Johansson, Chris ...; Thor, Peter

About the subject

ENGINEERING AND TECHNOLOGY: ENGINEERING AND ...; and Other Engineerin ...; and Other Engineerin ...

ENGINEERING AND TECHNOLOGY: ENGINEERING AND ...; and Mechanical Engin ...; and Other Mechanical ...

By the university: Luleå University of Technology; Blekinge Institute of Technology

Kungliga biblioteket hanterar dina personuppgifter i enlighet med EU:s dataskyddsförordning (2018), GDPR. Läs mer om hur det funkar här.
Så här hanterar KB dina uppgifter vid användning av denna tjänst.