Sharing expertise: Easier said than done

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Holmqvist, JohanLuleå tekniska universitet,Innovation och Design,Functional Product Development (author)

Sharing expertise : Easier said than done

Article/chapterEnglish2011

Publisher, publication year, extent ...

2011-03-07
Berlin :Encyclopedia of Global Archaeology/Springer Verlag,2011
printrdacarrier

Numbers

LIBRIS-ID:oai:DiVA.org:ltu-37918
https://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-37918URI
https://doi.org/10.1007/978-3-642-19689-8_36DOI
https://urn.kb.se/resolve?urn=urn:nbn:se:bth-12118URI

Supplementary language notes

Language:English
Summary in:English &English

Part of subdatabase

SwePubSwePub

Classification

Subject category:ref swepub-contenttype
Subject category:kon swepub-publicationtype

Notes

Godkänd; 2011; 20110524 (andbra)
Manufacturing industry is expressing an increased interest in knowledge management due to the extension towards aservice provision business model. However, the inclusion of softer service aspects indicates that the common view onknowledge management as a way to control and monitor a technical process have limitations. Sharing expertise is anadditional way of managing knowledge particularly with the intentions to make experience based knowledgeorganizational available. By studying product developers’ daily work, especially how they perceive that they apply andshare knowledge, we problematize knowledge activities in product-service development to discuss the establishedknowledge management activities. The paper suggests some considerations to support the development of aknowledge base for product-service design.
An extension towards service provision takes place in manufacturing industry. Inclusion of softer service aspects indicates that the common view on knowledge management to control and monitor a technical process have limitations. Sharing expertise is an additional way of managing knowledge particularly with the intentions to make experience based knowledge organizational available. By studying product developers’ daily work, especially how they perceive that they apply and share knowledge, we problematize knowledge activities in product-service development to discuss the established knowledge management activities. The paper suggests some considerations to support the development of a knowledge base for product-service design.

Subject headings and genre

TEKNIK OCH TEKNOLOGIER Annan teknik Övrig annan teknik hsv//swe
ENGINEERING AND TECHNOLOGY Other Engineering and Technologies Other Engineering and Technologies not elsewhere specified hsv//eng
TEKNIK OCH TEKNOLOGIER Maskinteknik Annan maskinteknik hsv//swe
ENGINEERING AND TECHNOLOGY Mechanical Engineering Other Mechanical Engineering hsv//eng
Funktionella produkter
Functional Product Development
Knowledge Management; Knowledge Based Engineering; Web 2.0

Added entries (persons, corporate bodies, meetings, titles ...)

Wenngren, JohanLuleå tekniska universitet,Informatik(Swepub:ltu)johwen (author)
Ericson, ÅsaLuleå tekniska universitet,Informatik(Swepub:ltu)asaeri (author)
Johansson, ChristianLuleå tekniska universitet(Swepub:bth)cmj (author)
Thor, PeterLuleå tekniska universitet,Innovation och Design,Functional Product Development(Swepub:ltu)pettho (author)
Luleå tekniska universitetInnovation och Design (creator_code:org_t)

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In:Functional thinking for value creationBerlin : Encyclopedia of Global Archaeology/Springer Verlag, s. 201-20697836421968819783642196898

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