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Employer branding : Attracting and retaining talent in financial services

Näppä, Anna (author)
Luleå tekniska universitet,Studentservice
Farshid, Mana (author)
Luleå tekniska universitet,Industriell Ekonomi
Foster, Tim (author)
Luleå tekniska universitet,Industriell Ekonomi
 (creator_code:org_t)
2014-05-30
2014
English.
In: Journal of Financial Services Marketing. - : Springer Science and Business Media LLC. - 1363-0539 .- 1479-1846. ; 19:2, s. 132-145
  • Journal article (peer-reviewed)
Abstract Subject headings
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  • This study develops and investigates a framework for better understanding employer branding. More specifically, the overall purpose is to provide a deeper understanding on how employer branding is used to attract and retain talent. An extensive literature review leads to a proposed conceptual framework focusing on two key research questions: How can the relationship between corporate branding, internal branding and employer branding in service industries be described? And, How can the role of corporate values in delivering the brand promise be described? A qualitative, case study approach is used to collect data from a financial services company in Sweden. The data collected and analyzed reveals that the areas of employer, internal and corporate branding are not mutually exclusive, but instead an intertwined collection of branding issues that together form the corporation's core values. All of this together is what allows the corporation to in turn deliver its brand(s) promise to several stakeholder groups

Subject headings

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Keyword

Industrial Marketing
Industriell marknadsföring

Publication and Content Type

ref (subject category)
art (subject category)

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Näppä, Anna
Farshid, Mana
Foster, Tim
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SOCIAL SCIENCES
SOCIAL SCIENCES
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and Business Adminis ...
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Luleå University of Technology

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