Efficiency creep and shadow innovation: enacting ambidextrous IT Governance in the public sector

Magnusson, Johan,1976Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Department of Applied Information Technology (GU) (author)

Efficiency creep and shadow innovation : enacting ambidextrous IT Governance in the public sector

Validerad;2020;Nivå 2;2020-10-27 (alebob)
The current push towards increased innovation within the public sector calls for new approaches to IT Governance. However, recent findings highlight the aim to avoid trade-offs between innovation and efficiency through organisational ambidexterity. This paper reports a case study of ambidextrous IT Governance in two large government agencies. According to the findings, ambidextrous IT Governance is enacted through two separate but interrelated mechanisms that emerge simultaneously. In terms of exploitation, the “efficiency creep” mechanism creates a bias for efficiency – rather than innovation-oriented investments. In terms of exploration, the “shadow innovation” mechanism involves unsanctioned innovation activities. These two mechanisms interplay, in the enactment of ambidextrous IT Governance. The contribution of this study lies in theorising about how ambidextrous IT Governance is enacted in public sector organisations, and how efficiency creep and shadow innovation influence each other. This contribution aids future research and practice on public sector innovation and IT Governance.

Koutsikouri, Dina,1970Gothenburg University,Göteborgs universitet,Institutionen för tillämpad informationsteknologi (GU),Department of Applied Information Technology (GU)(Swepub:gu)xkoudi (author)
Päivärinta, Tero,1971-Luleå tekniska universitet,Digitala tjänster och system,M3S Research Group, University of Oulu, Finland, Sweden(Swepub:ltu)terpai (author)
Göteborgs universitetInstitutionen för tillämpad informationsteknologi (GU) (creator_code:org_t)

In:European Journal of Information Systems: Taylor & Francis29:4, s. 329-3490960-085X1476-9344

By the author/editor: Magnusson, Johan ...; Koutsikouri, Din ...; Päivärinta, Tero ...

About the subject

SOCIAL SCIENCES: SOCIAL SCIENCES; and Media and Commun ...; and Information Syst ...

SOCIAL SCIENCES: SOCIAL SCIENCES; and Economics and Bu ...; and Business Adminis ...

NATURAL SCIENCES: NATURAL SCIENCES; and Computer and Inf ...; and Information Syst ...

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