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Relational Transfor...
Relational Transformation 4.0 : How digitalization and servitization transform industrial relationships
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- Kamalaldin, Anmar, 1986- (author)
- Luleå tekniska universitet,Industriell Ekonomi
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- Linde, Lina, 1989- (author)
- Luleå tekniska universitet,Industriell Ekonomi
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- Sjödin, David, 1983- (author)
- Luleå tekniska universitet,Industriell Ekonomi
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- Parida, Vinit, 1983- (author)
- Luleå tekniska universitet,Industriell Ekonomi
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- Oghazi, Pejvak (author)
- School of Social Sciences, Södertörn University
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(creator_code:org_t)
- Göteborg, Sweden : Stiftelsen IMIT, 2020
- 2020
- English.
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In: Management of Innovation & Technology. - Göteborg, Sweden : Stiftelsen IMIT. - 2001-208X. ; juni:2, s. 6-9
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https://ltu.diva-por... (primary) (Raw object)
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Abstract
Subject headings
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- To profit from digitalization, industrial relationships shift from transactional product-centric model to relational service-oriented engagement – a trend that is referred to as digital servitization. To transform their relationships, providers and customers should consider four relational components: complementary digitalization capabilities, relation-specific digital assets, digitally enabled knowledge-sharing routines, and partnership governance. This article offers guidance and presents a relational transformation framework for digital servitization.
Subject headings
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Industry 4.0
- Digitalization
- Digital Servitization
- Business Model Innovation
- Governance
- Entreprenörskap och innovation
- Entrepreneurship and Innovation
Publication and Content Type
- pop (subject category)
- art (subject category)
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