Adoption of enterprise systems and radio frequency identification among service firms

• A promising technology for optimizing supply-chain processes is radio frequency identification (RFID). By adding functionality to previous enterprise systems, the aim is to increase transparency of information throughout the supply chain. In this paper, we present a survey of RFID implementation in Swedish service firms. The findings show that although the great majority of firms are actively working with integrated information systems, only a very small fraction have adopted RFID. © 2012 Copyright Taylor and Francis Group, LLC.

Subject headings

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Keyword

Information technology

Logistics

Supply-chain integration

Value chain

Identification method

Industrial technology

Information system

Service sector

Technology adoption

Sweden

Marketing

Marknadsföring

Företagsekonomi

Business administration

Publication and Content Type

ref (subject category)

art (subject category)