Paradoxes in the Digital Transformation of Production Systems

• Digital transformation of production systems is a challenging task that demands radical responses from existing organizations. During the digital transformation of productions systems tensions occur that need to be managed and the purpose of this paper is to identify paradoxes in the digital transformation of production systems. Paradox theory has been applied as an analytical framework when identifying digital transformation paradoxes and tensions. A case study has been conducted and two manufacturing companies’ digitalization projects have been studied and analyzed in combination with data from workshops around digital transformation. The results were mapped into four types of paradoxes: organizing, performing, belonging, and learning. We conclude that the identified tensions are intertwined, and a major tension is the degree of standardization of technologies (standardization vs customization) and a more agile way of working (learning by doing vs learning before) doing is a trend within the digital transformation of production system. Our findings are relevant to operations managers and others interested in tensions during the digital transformation of production systems.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Keyword

case study

digitalization

Industry 4.0

manufacturing industry

Smart production

Learning systems

Metadata

Case-studies

Customisation

Digital transformation

Learning-by-doing

Manufacturing companies

Manufacturing industries

Production system

Technology standardization

Standardization

Publication and Content Type

ref (subject category)

kon (subject category)