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Adapting a Lean leadership-training program within a health care organization through co-creation

Ingelsson, Pernilla, 1968- (author)
Mittuniversitetet,Avdelningen för kvalitets- och maskinteknik
Bäckström, Ingela, 1963- (author)
Mittuniversitetet,Avdelningen för kvalitets- och maskinteknik
Snyder, Kristen, 1964- (author)
Mittuniversitetet,Avdelningen för kvalitets- och maskinteknik
 (creator_code:org_t)
2018
2018
English.
In: 21st QMOD conference on quality and service science ICQSS, 22-24 August 2018, Cardiff University, Wales, UK.
  • Conference paper (peer-reviewed)
Abstract Subject headings
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  • Purpose –The purpose is to describe and evaluate a Lean leadership-training program within the healthcare sector, developed through a co-creative process with the intent of enhancing the possibilities for a context-specific adaption of Lean.Methodology/approach – A co-created leadership-training program, executed over a period of one year, is described both as a model development process and as the final training program. The program was evaluated through reflective discussions and feedback as well as a written final evaluation of the program from participants in the program.  Findings – Even though the process was not followed to the end the evaluation shows that the objectives of the training program was met, at least amongst the participators attended the whole program. Using a co-creative process when developing and realizing a leadership-training program enhances the possibilities for an organizational adaption of Lean to its own context. One condition for this approach to be successful is that the expectation on both the organization and the University needs to be in focus through the whole process. In addition the executive team needs to be continuously engaged and create conditions for the organization to realize the potential winnings from the training program.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Tillförlitlighets- och kvalitetsteknik (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Reliability and Maintenance (hsv//eng)

Keyword

Health Care
Lean leadership
Lean implementation
Leadership-training program
co-create

Publication and Content Type

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