"That really pushes my buttons" : Designing bullying and harassment training for the Workplace

• Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplacespecific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.

Keyword

Datain-place

Training

Workplace bullying

Workplace harassment

Design

Human computer interaction

Human engineering

Probes

In-depth interviews

Occupational hazards

Subsequent data analysis

Temporal dimensions

Workplace culture

Personnel training

Publication and Content Type

ref (subject category)

kon (subject category)