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Creating Self-manag...
Creating Self-managed Cross-Professional Teams with Metaphoric Business Process Support Systems
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- Bider, Ilia (author)
- Stockholms universitet,Institutionen för data- och systemvetenskap,IbisSoft AB, Sweden
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- Jalali, Amin (author)
- Stockholms universitet,Institutionen för data- och systemvetenskap
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- Söderström, David (author)
- Stockholms universitet,Institutionen för data- och systemvetenskap
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(creator_code:org_t)
- 2015-05-27
- 2015
- English.
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In: Enterprise, Business-Process and Information Systems Modeling. - Cham : Springer. - 9783319192369 - 9783319192376 ; , s. 19-33
- Related links:
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Subject headings
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- The typical values that can be obtained by employing a business process support (BPS) system are optimization, compliance to rules and regulations, leanness, etc. These are obtained by introducing a kind of “conveyor belt” in business processes. While these values can be important for some processes at some phases of the enterprise development, they can be counter-productive for other processes and other phases. This idea paper investigates a possibility of obtaining completely different value from a BPS system, namely it serving as a means of creating self-managed/self-directed cross-professional teams of process participants. The paper suggests using visualized folk and fairy tales and interactive game technology as a basis for building BPS systems that can bring this value. The discussion is done based on the example of representing a consultative sales process using a treasure hunting plot.
Subject headings
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Keyword
- business process
- cross-professional
- cooperation
- sales process
- treasure hunting
- interactive game
- metaphor
- alternative reality game
- Computer and Systems Sciences
- data- och systemvetenskap
Publication and Content Type
- ref (subject category)
- kon (subject category)
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