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Language brokering in multilingual caregiving settings

Jansson, Gunilla, 1950- (author)
Stockholms universitet,Svenska/Nordiska språk
Wadensjö, Cecilia (author)
Stockholms universitet,Tolk- och översättarinstitutet
 (creator_code:org_t)
2017-06-16
2016
English.
In: Communication & Medicine. - : Equinox Publishing. - 1612-1783 .- 1613-3625. ; 13:3, s. 277-290
  • Journal article (peer-reviewed)
Abstract Subject headings
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  • Using the methodology of conversation analysis to examine audio-recorded multi-party conversations between a Swedish-/Farsi-speaking resident and multilingual staff in a Swedish residential home, this article describes a practice for establishing shared understanding by one caregiver enacting the role of language broker. The focus is on caregiving settings where caregivers assist an elderly person with her personal hygiene. We demonstrate how brokering is used to (1) maintain the conversational flow in a small talk sequence and (2) address the contents in the resident’s complaints. The article thus advances our understanding of language brokering as an activity that multilingual staff in a linguistically asymmetrical workplace setting take on to assist a colleague in performing client-oriented activities.

Subject headings

HUMANIORA  -- Språk och litteratur (hsv//swe)
HUMANITIES  -- Languages and Literature (hsv//eng)

Keyword

conversation analysis
Farsi
language brokering
multilingual interaction
residential elderly care
Swedish
nordiska språk
Scandinavian Languages

Publication and Content Type

ref (subject category)
art (subject category)

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