Exploring the Organization-User Relationship in Private-Collective Knowledge Communities

• Recently, organizations have begun hosting open source softwarecommunities which creates the opportunity to leverage a communityof users to co-create value. However, little research has explored thedynamic that is created when individuals outside the organization’sformal boundaries play a larger role in its value creation process. Infact, these individuals are able to exercise significant power and latitudein terms of how and to what degree they engage in and contributeto the community while the organization has no direct authority overthem. Therefore, this study attempts to identify the factors that affectthe dynamic that develops between the users and the organization.Preliminary results are presented as well as a brief overview of theresearch currently being conducted to extend these findings.

Subject headings

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Publication and Content Type

ref (subject category)

kon (subject category)