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Finding the Right Level: Corporate Responsibility Communication in Swedish Retail
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- Frostenson, Magnus, 1970- (author)
- Uppsala universitet,Företagsekonomiska institutionen
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- Helin, Sven, 1962- (author)
- Handelshögskolan vid Örebro universitet
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- Sandström, Johan, 1973- (author)
- Handelshögskolan vid Örebro universitet
- (creator_code:org_t)
- 2009
- 2009
- English.
- Conference paper (other academic/artistic)
Abstract
Subject headings
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- Corporate responsibility (CR) communication has risen dramatically in recent years, most likely following increased demands for transparency. One tendency noted in the literature is that CR communication becomes more professionalised in the sense that it is taken care of by experts to satisfy the demands of particular stakeholders. In this paper, the CR communication of Sweden’s 206 largest retail firms is studied. We examine the ‘filtration effect’ present in business today. By comparing CR communication in parent companies and their subsidiaries, we show that the there is less communication on the subsidiary level compared to the parent level. We see this as a form of hierarchisation of communication that implies paying attention to certain stakeholder groups with clearly defined demands and expectations on companies. Surprisingly enough, CR communication does not seem to be very much adapted to customers.
Subject headings
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Communication
- Consistency
- CR
- CSR
- Filtration
- Internet
- Retail
- Sweden
- Transparency
- Business studies
- Företagsekonomi
- Företagsekonomi
- Business Studies
Publication and Content Type
- vet (subject category)
- kon (subject category)
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