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Transformational Change and Digitalization-The Case of the Swedish Road and Transport Administration
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- Molin, Fredrik, 1977- (author)
- Uppsala universitet,Arbets- och miljömedicin,IPF, Inst Org & Leadership Dev, S-75320 Uppsala, Sweden.
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- Norrman Brandt, Eva (author)
- IPF, The Institute for Organizational and Leadership Development, 753 20 Uppsala, Sweden
- (creator_code:org_t)
- 2023-01-29
- 2023
- English.
- In: Behavioral Sciences. - : MDPI. - 2076-328X. ; 13:2
- Journal article (peer-reviewed)
Abstract
Subject headings
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- Background: Digitalization is one of the drivers of change in both public and private organizations. It is therefore relevant to understand how a government agency like the Swedish Transport Administration manage and experience change.Methods: In this qualitative study, interviews (n = 15) with respondents with insight and connection to digitalization and change highlight factors related to digitalization and change-capacity within the agency.Results: The results of the interviews are presented in a thematic analysis. Five themes were identified: Digitalization, management control, stability requirements, organizational culture, and lack of a comprehensive view. The research literature in the field of change creates a fund for a discussion about the Administration's situation regarding digitalization, development, and transformational change.Conclusions: The results indicate that the Transport Administration still has a long way to travel in terms of organizational readiness for change. To address this issue, the Transport Administration should prioritize the development and implementation of a comprehensive change management strategy including clear communication, active engagement, and participation from all employees, and a focus on building a culture of adaptability and continuous improvement.
Subject headings
- SAMHÄLLSVETENSKAP -- Statsvetenskap -- Studier av offentlig förvaltning (hsv//swe)
- SOCIAL SCIENCES -- Political Science -- Public Administration Studies (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- transformational change
- organizational behavior
- digitalization
- transport administration
Publication and Content Type
- ref (subject category)
- art (subject category)
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