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From Knowledge to D...
From Knowledge to Decision - A Case Study of Sales and Operations Planning in Health Care
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Alvekrans, Anna-Lena (author)
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- Lantz, Björn, 1967 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
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- Rosén, Peter, 1955 (author)
- Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Industriell och Finansiell ekonomi & logistik,Department of Business Administration, Industrial and Financial Management & Logistics,University of Gothenburg
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Siljemyr, Levi (author)
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- Snygg, Johan, 1963 (author)
- Gothenburg University,Göteborgs universitet,Institutionen för kliniska vetenskaper, Avdelningen för anestesiologi och intensivvård,Institute of Clinical Sciences, Department of Anesthesiology and Intensive care,University of Gothenburg
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(creator_code:org_t)
- 2016-04-21
- 2016
- English.
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In: Production planning & control. - : Informa UK Limited. - 0953-7287 .- 1366-5871. ; 27:12, s. 1019-1026
- Related links:
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http://dx.doi.org/10...
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Abstract
Subject headings
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- One of the most important challenges in health care management is balancing resources with fluctuating and uncertain demand. This study examines whether introducing a standardised process for Sales and Operations planning at a large university hospital improved specialty department managers’ knowledge of planning conditions and if so, whether decisions were made based on this knowledge. Using responses from a survey of 30 specialty department managers at Sahlgrenska University Hospital in Sweden, the analyses indicate that operational knowledge strengthens insights about the needs for strategic decisions, and vice versa. Moreover, knowledge is a necessary, but not sufficient, condition for making decisions at the department level. An overall planning and decision structure is required and should be implemented first at the hospital level to effectively allocate resources.
Subject headings
- TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Annan maskinteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Health care management
- Sales and Operations planning
- Capacity management
- Decision making
- Case study
- Case study
Publication and Content Type
- ref (subject category)
- art (subject category)
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