onr:"swepub:oai:gup.ub.gu.se/305035"
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- Petersson, Jesper,1974Gothenburg University,Göteborgs universitet,Institutionen för sociologi och arbetsvetenskap,Department of Sociology and Work Science (author)
Off the record: The invisibility work of doctors in a patient-accessible electronic health record information service.
- Article/chapterEnglish2021
Publisher, publication year, extent ...
- 2021-05-20
- Wiley,2021
Numbers
- LIBRIS-ID:oai:gup.ub.gu.se/305035
- https://gup.ub.gu.se/publication/305035URI
- https://doi.org/10.1111/1467-9566.13294DOI
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- Language:English
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Notes
- In this article, we draw on Michael Lipsky's work on street-level bureaucrats and discretion to analyse a real case setting comprising an interview study of 30 Swedish doctors regarding their experiences of changes in clinical work following patients being given access to medical records information online. We introduce the notion of invisibility work to capture how doctors exercise discretion to preserve the invisibility of their work, in contrast to the well-established notion of invisible work, which denotes work made invisible by parties other than those performing it. We discuss three main forms of invisibility work in relation to records: omitting information, cryptic writing and parallel note writing. We argue that invisibility work is a way for doctors to resolve professional tensions arising from the political decision to provide patients with online access to record information. Although invisibility work is understood by doctors as a solution to government-initiated visibility, we highlight how it can create difficulties for doctors concerning accountability towards patients, peers and authorities.
Subject headings and genre
- SAMHÄLLSVETENSKAP Annan samhällsvetenskap Övrig annan samhällsvetenskap hsv//swe
- SOCIAL SCIENCES Other Social Sciences Other Social Sciences not elsewhere specified hsv//eng
- SAMHÄLLSVETENSKAP Annan samhällsvetenskap Tvärvetenskapliga studier inom samhällsvetenskap hsv//swe
- SOCIAL SCIENCES Other Social Sciences Social Sciences Interdisciplinary hsv//eng
- NATURVETENSKAP Data- och informationsvetenskap Människa-datorinteraktion hsv//swe
- NATURAL SCIENCES Computer and Information Sciences Human Computer Interaction hsv//eng
- NATURVETENSKAP Data- och informationsvetenskap hsv//swe
- NATURAL SCIENCES Computer and Information Sciences hsv//eng
- SAMHÄLLSVETENSKAP Sociologi hsv//swe
- SOCIAL SCIENCES Sociology hsv//eng
- SAMHÄLLSVETENSKAP Annan samhällsvetenskap Arbetslivsstudier hsv//swe
- SOCIAL SCIENCES Other Social Sciences Work Sciences hsv//eng
- TEKNIK OCH TEKNOLOGIER Elektroteknik och elektronik Kommunikationssystem hsv//swe
- ENGINEERING AND TECHNOLOGY Electrical Engineering, Electronic Engineering, Information Engineering Communication Systems hsv//eng
- MEDICIN OCH HÄLSOVETENSKAP Hälsovetenskap Annan hälsovetenskap hsv//swe
- MEDICAL AND HEALTH SCIENCES Health Sciences Other Health Sciences hsv//eng
- TEKNIK OCH TEKNOLOGIER Medicinteknik Annan medicinteknik hsv//swe
- ENGINEERING AND TECHNOLOGY Medical Engineering Other Medical Engineering hsv//eng
- NATURVETENSKAP Data- och informationsvetenskap Systemvetenskap, informationssystem och informatik hsv//swe
- NATURAL SCIENCES Computer and Information Sciences Information Systems hsv//eng
- NATURVETENSKAP Data- och informationsvetenskap Annan data- och informationsvetenskap hsv//swe
- NATURAL SCIENCES Computer and Information Sciences Other Computer and Information Science hsv//eng
- discretion; invisibility work; invisible work; medical professionals; online medical records
Added entries (persons, corporate bodies, meetings, titles ...)
- Backman, Christel,1979Gothenburg University,Göteborgs universitet,Institutionen för sociologi och arbetsvetenskap,Department of Sociology and Work Science(Swepub:gu)xbacch (author)
- Göteborgs universitetInstitutionen för sociologi och arbetsvetenskap (creator_code:org_t)
Related titles
- In:Sociology of health & illness: Wiley43:5, s. 1270-12851467-95660141-9889
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