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Deploying Goals and Measuring Efficiency in an Academic Organisation. A Pilot Study

Berling, Clas (author)
Lund University,Lunds universitet,Ergonomi och aerosolteknologi,Institutionen för designvetenskaper,Institutioner vid LTH,Lunds Tekniska Högskola,Ergonomics and Aerosol Technology,Department of Design Sciences,Departments at LTH,Faculty of Engineering, LTH
Blomé, Mikael (author)
Lund University,Lunds universitet,Ergonomi och aerosolteknologi,Institutionen för designvetenskaper,Institutioner vid LTH,Lunds Tekniska Högskola,Ergonomics and Aerosol Technology,Department of Design Sciences,Departments at LTH,Faculty of Engineering, LTH
Emanuelsson, Martin (author)
Lund University,Lunds universitet,Företagsekonomiska institutionen,Ekonomihögskolan,Department of Business Administration,Lund University School of Economics and Management, LUSEM
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Johansson, Curt R (author)
Lund University,Lunds universitet,Institutionen för psykologi,Samhällsvetenskapliga institutioner och centrumbildningar,Samhällsvetenskapliga fakulteten,Department of Psychology,Departments of Administrative, Economic and Social Sciences,Faculty of Social Sciences
Odenrick, Per (author)
Lund University,Lunds universitet,Ergonomi och aerosolteknologi,Institutionen för designvetenskaper,Institutioner vid LTH,Lunds Tekniska Högskola,Ergonomics and Aerosol Technology,Department of Design Sciences,Departments at LTH,Faculty of Engineering, LTH
Akselsson, Roland (author)
Lund University,Lunds universitet,Ergonomi och aerosolteknologi,Institutionen för designvetenskaper,Institutioner vid LTH,Lunds Tekniska Högskola,Ergonomics and Aerosol Technology,Department of Design Sciences,Departments at LTH,Faculty of Engineering, LTH
Park Dahlgaard, Su Mi (editor)
Dahlgaard, Jens (editor)
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 (creator_code:org_t)
2000
2000
English 5 s.
In: Proceedings of the 3rd International Conference on Building People and Organizational Excellence. ; , s. 342-346
  • Conference paper (peer-reviewed)
Abstract Subject headings
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  • In many organizations it is considered of vital importance to translate its vision and strategy into objectives, to determine the best means of achieving these and to review the results – with participation from all members, from management to shop floor. The objective of this study was to make a first test of a method that could be applied for verbalizing and communicating a common vision and identify critical objectives concentrating on nonfinancial measures in an academic research organization. Being a rather heterogeneous multidisciplinary centre the focus was on critical issues, which could promote organizational alignment. Three different systems that could be applicable were identified: Balanced Scorecard, hoshin kanri and ProMES. A design team was formed to formulate objectives and measurements. They found that it was a far from easy task to identify relevant objectives for the organization and especially to establish their different importance. The discussions led to a more common view and agreement about issues that had to be given more attention.

Subject headings

SAMHÄLLSVETENSKAP  -- Psykologi (hsv//swe)
SOCIAL SCIENCES  -- Psychology (hsv//eng)
SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)
TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Keyword

Balanced Scorecard
performance measurements
policy deployment
ProMES

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