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Inter-Team Communic...
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Bjarnason, ElizabethLund University,Lunds universitet,Programvarusystem,Institutionen för datavetenskap,Institutioner vid LTH,Lunds Tekniska Högskola,Software Engineering Research Group,Department of Computer Science,Departments at LTH,Faculty of Engineering, LTH
(author)
Inter-Team Communication in Large-Scale Co-Located Software Engineering: A Case Study
- Article/chapterEnglish2022
Publisher, publication year, extent ...
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2022-01-05
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Springer Science and Business Media LLC,2022
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43 s.
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LIBRIS-ID:oai:lup.lub.lu.se:9044be18-8005-4ba7-89d9-e05d6fefa3a8
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https://lup.lub.lu.se/record/9044be18-8005-4ba7-89d9-e05d6fefa3a8URI
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https://doi.org/10.1007/s10664-021-10027-zDOI
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Language:English
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Summary in:English
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Subject category:art swepub-publicationtype
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Subject category:ref swepub-contenttype
Notes
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Large-scale software engineering is a collaborative effort where teams need to communicate to develop software products. Managers face the challenge of how to organise work to facilitate necessary communication between teams and individuals. This includes a range of decisions from distributing work over teams located in multiple buildings and sites, through work processes and tools for coordinating work, to softer issues including ensuring well-functioning teams. In this case study, we focus on inter-team communication by considering geographical, cognitive and psychological distances between teams, and factors and strategies that can affect this communication. Data was collected for ten test teams within a large development organisation, in two main phases: (1) measuring cognitive and psychological distance between teams using interactive posters, and (2) five focus group sessions where the obtained distance measurements were discussed. We present ten factors and five strategies, and how these relate to inter-team communication. We see three types of arenas that facilitate inter-team communication, namely physical, virtual and organisational arenas. Our findings can support managers in assessing and improving communication within large development organisations. In addition, the findings can provide insights into factors that may explain the challenges of scaling development organisations, in particular agile organisations that place a large emphasis on direct communication over written documentation.
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Gislason Bern, BaldvinAxis communications AB
(author)
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Svedberg, LindaAxis communications AB
(author)
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ProgramvarusystemInstitutionen för datavetenskap
(creator_code:org_t)
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In:Empirical Software Engineering: Springer Science and Business Media LLC27:21573-76161382-3256
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