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Conceptions and nor...
Conceptions and norms about directness in service relations: domestic workers and customers
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- Leppänen, Vesa (author)
- Lund University,Lunds universitet,Sociologi,Sociologiska institutionen,Samhällsvetenskapliga institutioner och centrumbildningar,Samhällsvetenskapliga fakulteten,Sociology,Department of Sociology,Departments of Administrative, Economic and Social Sciences,Faculty of Social Sciences
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(creator_code:org_t)
- 2014
- 2014
- English.
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In: International Journal of Qualitative Research in Services. - 2051-0500. ; 1:4, s. 292-304
- Related links:
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http://dx.doi.org/10... (free)
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Subject headings
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Subject headings
- SAMHÄLLSVETENSKAP -- Sociologi -- Sociologi (hsv//swe)
- SOCIAL SCIENCES -- Sociology -- Sociology (hsv//eng)
Keyword
- directness
- directives
- customer education
- worker-customer interaction
- power asymmetries
- domestic work
- service relations
- sociology
- semi-structured interviews
- qualitative methods
- domestic workers
- Sweden
Publication and Content Type
- art (subject category)
- ref (subject category)
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