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Quality from Customer needs to customer satisfaction, 3rd edition
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- Bergman, Bo, 1943 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
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- Klefsjö, Bengt (author)
- Luleå tekniska universitet,Institutionen för samhällsbyggnad och naturresurser
- (creator_code:org_t)
- ISBN 9789144059426
- Lund : Studentlitteratur AB, 2010
- English.
- Book (other academic/artistic)
Table of contents
Abstract
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Subject headings
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Övrig annan samhällsvetenskap (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Other Social Sciences not elsewhere specified (hsv//eng)
- TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Tillförlitlighets- och kvalitetsteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Reliability and Maintenance (hsv//eng)
Keyword
- satisfaction
- Improvement
- Production
- Leadership
- processes
- services
- Quality
- customer
- Product development
- Management
- Kvalitetsteknik
Publication and Content Type
- bok (subject category)
- vet (subject category)
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