Coping and co-creating in tourist experiences

• This research explores how a tourist copes and co-creates experiences in various situations and with various people during a vacation. Tourist experiences are explored in social (service provider and other consumers) and physical encounters ('servicescape'). The study reveals examples of coping and co-creation strategies and the subsequent effects on tourist evaluations. The present work provides personal experiences and a diary as methods. The study proposes ways of dealing with tourist coping and co-creating strategies. 

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Co-creation

Coping

Diary

Experience

Interaction

Involvement

coping strategy

methodology

tourist destination

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)