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Quasi-backsourcing ...
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Carlström, Eric,1957Gothenburg University,Göteborgs universitet,Centrum för personcentrerad vård vid Göteborgs universitet (GPCC),Institutionen för vårdvetenskap och hälsa,University of Gothenburg Centre for person-centred care (GPCC),Institute of Health and Care Sciences
(författare)
Quasi-backsourcing in the Public Sector : The Challenge of Withdrawing from an Intertwined and Long-standing Relationship
- Artikel/kapitelEngelska2021
Förlag, utgivningsår, omfång ...
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2021-11-11
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Taylor & Francis Group,2021
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printrdacarrier
Nummerbeteckningar
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LIBRIS-ID:oai:DiVA.org:hv-17752
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https://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-17752URI
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https://doi.org/10.1080/01900692.2021.1995411DOI
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https://gup.ub.gu.se/publication/309604URI
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Språk:engelska
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Sammanfattning på:engelska
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Ämneskategori:ref swepub-contenttype
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Ämneskategori:art swepub-publicationtype
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The aim of this study is to map the process involved in terminating a long-standing business relationship in a public context. It employed an exploratory study to interview 35 politicians, senior- and middle managers, ambulance- and dispatch centre staff and representatives of a regional alliance of patients. Growing criticism from a county council towards a contractor ended in a decision to bring services back in-house. However, terminating the contract failed and instead a state of quasi-backsourcing emerged. Only parts of the services were taken back in-house, with few reported benefits. The study suggests that caution is needed in relation to backsourcing services from a closely intertwined contractor.
Ämnesord och genrebeteckningar
Biuppslag (personer, institutioner, konferenser, titlar ...)
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Jansson, Magnus,1970Gothenburg University,Göteborgs universitet,Gothenburg Research Institute (GRI)(Swepub:gu)xjmagn
(författare)
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Karlsson, David,1974Gothenburg University,Göteborgs universitet,Förvaltningshögskolan,School of Public Administration(Swepub:gu)xkarda
(författare)
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Berlin, Johan,1975Department of Social and Behavioural Studies, University West, Trollhattan, Sweden(Swepub:gu)xberlj
(författare)
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Göteborgs universitetCentrum för personcentrerad vård vid Göteborgs universitet (GPCC)
(creator_code:org_t)
Sammanhörande titlar
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Ingår i:International Journal of Public Administration: Taylor & Francis Group46:4, s. 302-3110190-06921532-4265
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