IS development/IT operations alignment in system development projects: a multi-method research

Iden, JonDepartment of Strategy and Management, Norwegian School of Economics, Helleveien 30, 5045 Bergen, Norway (författare)

Validerad; 2012; 20120531 (terpai)
The purpose of this paper is to explore IS development/IT operations alignment in system development projects. The paper triangulates data from four independent studies in order to explore how the two domains are aligned in today's system development projects. The paper concludes that the two domains are unsatisfactorily aligned: communication and information flow is not efficient, plans and activities are not well-connected, and they do not have a close working relationship. Our findings suggest that improving IS development/IT operations alignment must be a priority for IT managers, and we offer suggestions for focal issues. This study shed light on a new aspect of IT governance and alignment challenges, and provides researchers with data and perspectives for further research.

Tessem, BjørnarDepartment of Information Science and Media Studies, University of Bergen, PB 7800, 5020 Bergen, Norway (författare)
Päivärinta, TeroLuleå tekniska universitet,Datavetenskap,Information Systems, University of Agder, Postboks 422, 4604 Kristiansand, Norway(Swepub:ltu)terpai (författare)
Department of Strategy and Management, Norwegian School of Economics, Helleveien 30, 5045 Bergen, NorwayDepartment of Information Science and Media Studies, University of Bergen, PB 7800, 5020 Bergen, Norway (creator_code:org_t)

Ingår i:International Journal of Business Information Systems11:3, s. 343-3591746-09721746-0980

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