Distrust of Authorities: Experiences of Outcome and Processes of People Who Had Their Driving License Withdrawn Due to Visual Field Loss

Nyberg, Jonna,1967-Statens väg- och transportforskningsinstitut,Örebro universitet,Institutionen för hälsovetenskaper,The Swedish National Road and Transport Research Institute (VTI), Linköping, Sweden,The Swedish Institute for Disability Research,Mobilitet, aktörer och planering, MAP,Statens väg- och trafikforskningsinstitut (författare)

Distrust of Authorities : Experiences of Outcome and Processes of People Who Had Their Driving License Withdrawn Due to Visual Field Loss

Funding Agency:Swedish Transport Agency TSA 2018-356
Citizens’ trust of authorities is of general importance, as it can affect trust in society as awhole. The Swedish Transport Agency is a state administrative authority responsible for drivinglicense withdrawal. If withdrawals are experienced as unfair by those affected, this might leadto decreased trust in the agency and in other actors involved. This study accordingly examineshow the experiences of people who have had their driving license for a private car withdrawndue to visual field loss might affect their distrust of the authorities, as related to outcomes andprocesses. Follow-up interviews were conducted with nine people from a previous study. Contentanalysis revealed one overarching theme, struggling for justice within a system perceived as unfair, whichcomprised four identified categories: preparedness for and understanding of the withdrawn driving license(WDL); perceptions of assessment methods, reactions and actions regarding the decision, and perceptions ofthe authorities’ performance. In sum, the vision tests on which withdrawals are based were perceivedas unfair, as they did not measure individual driving ability. Furthermore, rejections of appeals led tofeelings of hopelessness. Distrust regarding outcomes and processes related to the withdrawals wasalso fueled by experiences of deficiencies regarding, for example, performance and information.

Levin, Lena,1958-Statens väg- och transportforskningsinstitut,Mobilitet, aktörer och planering, MAP,Statens väg- och trafikforskningsinstitut(Swepub:vti)lena.levin@vti.se (författare)
Larsson, KatarinaSwedish Transport Agency, Örebro, Sweden,Transportstyrelsen (författare)
Strandberg, Thomas,1965-Högskolan Dalarna,Örebro universitet,Institutionen för juridik, psykologi och socialt arbete,The Swedish Institute for Disability Research,Örebro University, Sweden; Dalarna University, Sweden,Socialt arbete(Swepub:du)tst (författare)
Strandberg, Thomas,1965-Örebro universitet,Institutionen för juridik, psykologi och socialt arbete,School of Education, Health and Social Studies, Dalarna University, Falun, Sweden(författare)
Örebro universitetInstitutionen för hälsovetenskaper (creator_code:org_t)

Av författaren/redakt...: Nyberg, Jonna, 1 ...; Levin, Lena, 195 ...; Larsson, Katarin ...; Strandberg, Thom ...

Om ämnet

SAMHÄLLSVETENSKAP: SAMHÄLLSVETENSKA ...; och Annan samhällsve ...; och Tvärvetenskaplig ...

SAMHÄLLSVETENSKAP: SAMHÄLLSVETENSKA ...; och Ekonomi och näri ...; och Företagsekonomi

Av lärosätet: Örebro universitet; VTI - Statens väg- och transportforskningsinstitut; Högskolan Dalarna

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