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Employee silence in...
Employee silence in health care: Charting new avenues for leadership and management
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Montgomery, Anthony (författare)
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Lainidi, Olga (författare)
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Johnson, Judith (författare)
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visa fler...
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Creese, Jennifer (författare)
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Baathe, Fredrik (författare)
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Baban, Adriana (författare)
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Bhattacharjee, Anindo (författare)
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Carter, Madeline (författare)
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- Dellve, Lotta, 1965 (författare)
- Gothenburg University,Göteborgs universitet,Centrum för global HRM,Institutionen för sociologi och arbetsvetenskap,Centre for Global Human Resource Management,Department of Sociology and Work Science
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Doherty, Eva (författare)
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- Kheddache Jendeby, Mimmi (författare)
- Gothenburg University,Göteborgs universitet,Centrum för global HRM,Institutionen för sociologi och arbetsvetenskap,Centre for Global Human Resource Management,Department of Sociology and Work Science
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Morgan, Karen (författare)
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Srivastava, Manjari (författare)
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Thompson, Neill (författare)
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Tyssen, Reidar (författare)
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Vohra, Veena (författare)
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(creator_code:org_t)
- 2023
- 2023
- Engelska.
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Ingår i: HEALTH CARE MANAGEMENT REVIEW. - 0361-6274 .- 1550-5030. ; 48:1, s. 52-60
- Relaterad länk:
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https://gup.ub.gu.se...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- Issue: Health caremanagement is faced with a basic conundrum about organizational behavior; why do professionals who are highly dedicated to their work choose to remain silent on critical issues that they recognize as being professionally and organizationally significant? Speaking-up interventions in health care achieve disappointing outcomes because of a professional and organizational culture that is not supportive. Critical Theoretical Analysis: Our understanding of the different types of employee silence is in its infancy, and more ethnographic and qualitative work is needed to reveal the complex nature of silence in health care. We use the sensemaking theory to elucidate how the difficulties to overcoming silence in health care are interwoven in health care culture. Insight/Advance: The relationship between withholding information and patient safety is complex, highlighting the need for differentiated conceptualizations of silence in health care. We present three Critical Challenge points to advance our understanding of silence and its roots by (1) challenging the predominance of psychological safety, (2) explaining how we operationalize sensemaking, and (3) transforming the role of clinical leaders as sensemakers who can recognize and reshape employee silence. These challenges also point to how employee silence can also result in a form of dysfunctional professionalism that supports maladaptive health care structures in practice.
Ämnesord
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Arbetslivsstudier (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Work Sciences (hsv//eng)
Nyckelord
- Employee silence
- health care
- psychological safety
- speaking up
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
Hitta via bibliotek
Till lärosätets databas
- Av författaren/redakt...
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Montgomery, Anth ...
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Lainidi, Olga
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Johnson, Judith
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Creese, Jennifer
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Baathe, Fredrik
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Baban, Adriana
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visa fler...
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Bhattacharjee, A ...
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Carter, Madeline
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Dellve, Lotta, 1 ...
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Doherty, Eva
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Kheddache Jendeb ...
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Morgan, Karen
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Srivastava, Manj ...
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Thompson, Neill
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Tyssen, Reidar
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Vohra, Veena
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visa färre...
- Om ämnet
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- SAMHÄLLSVETENSKAP
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SAMHÄLLSVETENSKA ...
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och Annan samhällsve ...
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och Arbetslivsstudie ...
- Artiklar i publikationen
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HEALTH CARE MANA ...
- Av lärosätet
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Göteborgs universitet