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1.
  • Aisenberg Ferenhof, Helio, et al. (author)
  • The impact of social media on knowledge management
  • 2016
  • In: IFKAD 2016 - 11th International Forum on Knowledge Asset Dynamics. - : Institute of Knowledge Asset Management (IKAM). - 9788896687093
  • Conference paper (peer-reviewed)abstract
    • The aim of this paper is to review extant research on the impact of social media on knowledge management (KM) to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.The study consists of a systematic literature review of eighteen refereed empirical articles on social media and knowledge management. In order to get access to the articles, we used different scientific databases such as Scopus and ProQuest. As keywords, we decided to use multiple keyword combinations. After having read the abstracts of the articles identified, we ended up with a final set of eighteen articles, which represented the basis for analysis. The systematic approach helped us to make sure that the majority of relevant papers would be covered. To the best of the authors’ knowledge, no systematic literature review on social media and knowledge management has previously been published or presented.The topic seems to be a promising field for systematic and intensive research and offers a variety of future research avenues.
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2.
  • Jussila, Jari, et al. (author)
  • Does Strategic and Innovative Fit Indicate Smart Social Media use in a Company?
  • 2016
  • In: Proceedings of the 11th International Forum on Knowledge Asset Dynamics. - Matera : IKAM Centro Studi & Ricerche. - 9788896687093 ; , s. 1973-1983
  • Conference paper (peer-reviewed)abstract
    • This study was conducted in order to find out if the strategic management maturity and the innovation capability of companies are also indicators of the extent of the use of social media tools. This study was conducted among companies in the Finnish car retail and service business.Design/methodology/approach – We conducted a survey questionnaire of 110 questions among CEOs and top managers. Access to managers was obtained via the Finnish Central Organisation for Motor Trades and Repairs. The sample covered all member companies in the central organisation (147 companies). This study provided us with a good overview of the focal industry in Finland. Of these companies, 70 % had a turnover of between 5-50 MEUR and 27% had a turnover of more than 50 MEUR. We obtained responses from 37 company managers at a response rate of 25.2%. A structured in-depth interview was also conducted with some of the managers.Originality/value – This  methodology  is  used  to  identify  the  contemporary  state  of utilization of social media in the Finnish car retail and service business.  Results gained can be compared to an earlier study among a population of 2488 Finnish decision makers from the Federation of Finnish Technology Industries  (Jussila et al., 2014, 2015). The interviews with managers gave us valuable knowledge about the underlying contradictions and reasons for use/non-use of social media in these companies.Practical implications – The outcomes of the study increase our understanding of social media  use  in  business,  the  challenges  faced  by  companies,  as  well  as  social  media strategy  formulation. An  increasing number  of papers  have  been published  on social media use in companies; however, only a few take a holistic business approach (Effing, 2013; Graf and Mandl, 2013).
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3.
  • Michele Felicetti, Alberto, et al. (author)
  • Being a start-upper in Italy : Motivations, obstacles and success factors
  • 2016
  • In: Proceedings of the 11th International Forum on Knowledge Asset Dynamics. - : Proceedings IFKAD.... - 9788896687093 ; , s. 1370-1383
  • Conference paper (peer-reviewed)abstract
    • Purpose - In modern industrial economies, start-up companies are taking an increasingly central role in several government initiatives as a basic engine for socioeconomic development. The scientific literature shows that the success of these business initiatives depends on several factors. In addition to the intrinsic quality of each initiative, several researchers agree in the importance of factors related to the context in which start-ups live and operate. This study aims to analyze motivations, obstacles and success factors of start-up companies in Italy.Design/methodology/approach – First, we carried out a systematic literature review on start-up companies domain. In order to answer to the above-mentioned research questions, we collected data through an empirical study based on semi-structured interviews. Survey was conducted in June 2015. The questionnaire was completed by 348 start-up companies, with a response rate of 21,19%. Data were analysed through 11th International Forum on Knowledge Asset Dynamics quantitative statistical techniques, such as factor analysis and ANOVA, to identify goals and critical success factors for Italian Start-uppers.Originality/value - Empirical studies revealed the presence of several regions on a global scale, characterized by the presence of successful start-ups. The presence of geographical areas globally acknowledged as real technological hubs (e.g. Silicon Valley) is due to the presence of a set of conditions that, in the system, are extremely favorable to their development. Although many researches provide frameworks to analyze start-ups ecosystems at a glance, we highlight that literature lacks of an analysis of Start-uppers profiles and goals, as well an identification of the critical success factors, according the Start-uppers' perspective. Moreover, although there is already some significant body of knowledge on Italian Start-ups Panorama, many of these works are in the form of journalistic and non-academic books and reports.Practical implications – In Europe, too many promising high tech start-ups do not manage to grow and scale up at international level. Italy is characterized by a constellation of small businesses that, despite their peculiarities, have great difficulty in competing in the global market. Although the start-up phenomenon is growing, the Italian situation is still in its infancy, with many start-up with a small number of employees and still in early stage. The identification of the characteristics of the Italian start-up companies will allow a better understanding of this entrepreneurial phenomenon, supporting the design of appropriate innovation policies and regional industry development.
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