| 1. |
- Aasi, Parisa, et al.
(författare)
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How Does the Organizational Culture of Collaborative Networks Influence IT Governance Performance in a Large Organization?
- 2018
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Ingår i: Proceedings of the 51st Annual Hawaii International Conference on System Sciences. - 9780998133119 ; , s. 4941-4951
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Konferensbidrag (refereegranskat)abstract
- In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence of the organizational culture of collaborative networks on IT governance performance. A case study was conducted in a large complex company with several networks. The findings indicated that the networks desire different organizational culture types based on their priorities for IT governance outcomes. A clan organizational culture is desired when aiming for effective use of IT for asset utilization and cost effective use of IT. An adhocracy culture is desired when prioritizing the effective use of IT for business growth. Finally a combination of market and hierarchy organizational culture is desired when seeking effective use of IT for business flexibility and cost cutting.
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| 2. |
- Aasi, Parisa, 1986-
(författare)
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Information Technology Governance: The Role of Organizational Culture and Structure
- 2018
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Information Technology Governance (ITG) is among the most important challenges for the managers today. IT is not anymore just a supportive tool but also a strategic driver for the businesses. In the dynamic and competitive world of today, it is crucial for organizations to know how to govern IT rather than just to use it. IT governance deals with specifying responsibilities and decision rights to encourage the desirable behaviour from IT and generate value from IT investments. IT governance can impact the overall performance of organizations, however there are still difficulties in understanding IT governance and the factors that may influence it.Organizational culture and structure are among the factors that have significant influence on many issues in an organization. According to previous research, organizational culture and structure need to be considered when implementing IT governance. However, there is a lack of research focusing on how organizational culture and structure can influence IT governance performance and implementation. Thus, the main research question addressed in this thesis is: How are organizational culture and structure related to IT governance? To address this question, this research has performed literature reviews and conducted case studies to investigate the role of organizational culture and structure on IT governance. As the first step, the previous literature was reviewed to find the gaps in the research on culture and IT governance. As the next step, four case studies were conducted to explore the influence of organizational culture and structure on IT governance. Two case studies have investigated the relation between organizational structure and IT governance implementation and performance in large organizations; and two other case studies investigated on how different types of organizational culture influence IT governance performance outcomes.The results of this research respond to the research question by specifying the role of culture in IT governance through a categorization of prior research both from research and practice perspectives; specifying the influence of different organizational culture types on IT governance performance outcomes in different organizations; and by specifying IT organizational structure relationship with IT governance performance outcomes and IT governance implementation.The research presented in this thesis provides both theoretical and empirical contributions to the IT governance research and practice.
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| 3. |
- Aasi, Parisa, et al.
(författare)
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What is the role of organizational culture in IT governance performance of collaborative virtual networks?
- 2018
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Ingår i: International Journal of IT - Business Alignment and Governance. - 1947-9611 .- 1947-962X. ; 9:1
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Tidskriftsartikel (refereegranskat)abstract
- In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence of the organizational culture of collaborative networks on IT governance performance. A case study was conducted in a large complex company with several networks. The findings indicated that the networks fit better with different organizational culture types based on their priorities for IT governance outcomes to maximize performance. A clan organizational culture is desired when aiming for effective use of IT for asset utilization and cost-effective use of IT. An adhocracy culture fits better when prioritizing the effective use of IT for business growth. Finally, a combination of market and hierarchy organizational culture is desired and fits better when seeking effective use of IT for business flexibility and cost cutting.
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| 4. |
- Alwazae, Meshari, et al.
(författare)
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A synthesized classification system for best practices
- 2014
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Ingår i: Vine. - 0305-5728 .- 1474-1032. ; 44:2, s. 249-266
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The aim of the study is to propose a classification system for best practices (BPs). The system is intended for organizations that are interested in indexing, storing and retrieving large quantities of BPs. Design/methodology/approach – An extensive literature survey to identify relevant articles by searching e-resource databases, including international journals and conferences related to the use of BP was conducted. A content analysis was conducted on selected articles to identify how BPs can be indexed. Findings – The authors are concerned with identifying what BP frameworks exist in literature and how BPs can be classified based on the features of these BP frameworks. Subsequently, they reviewed the identified frameworks within the literature and built a BP classification system. This classification system consists of a number of features, referred to as variables, where each variable is associated with a set of possible values. Originality/value – The proposed BP classification system is intended to provide a guideline for recognizing general characteristics for all BPs in any domain or organization to aid stakeholders in classifying BPs.
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| 5. |
- Alwazae, Meshari, et al.
(författare)
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Applying a Template for Best Practice Documentation
- 2015
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Ingår i: Procedia Computer Science. - : Elsevier BV. - 1877-0509. ; 72, s. 252-260
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Tidskriftsartikel (refereegranskat)abstract
- Knowledge Management has become a key instrument for creating, identifying and sharing knowledge assets in organizations. Best Practice (BP) is a useful means for organizations to improve knowledge sharing. However, low quality of BP documentations can hinder a successful implementation of BPs, since practitioners may not be able to correctly and efficiently use them, or even trust them. In this paper, a BP Document Template (BPDT) for high quality documentation is presented. The final BPDT is a result of the combination of two templates, the first one created based on interviews with knowledge management experts and the second one based on a literature review using grounded theory. The final BPDT has been applied in three real-life organizations for demonstrating its benefits, drawbacks, completeness, ease of use, and whether it also supports both the design of BPs and the evaluation of already designed BPs. The demonstration showed promising results but also some drawbacks. The identified drawbacks can be used as input for future research.
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| 6. |
- Alwazae, Meshari M. S., et al.
(författare)
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Evaluation of a Classification System for Best Practices
- 2015
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Ingår i: Proceedings of the 48th Annual Hawaii International Conference on System Sciences. - : IEEE. - 9781479973675 ; , s. 3702-3711
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Konferensbidrag (refereegranskat)abstract
- The practical problem addressed in this paper is that it can be problematic to find appropriate best practices (BPs) in a large collection of BPs, covering many different domains, within an organizational database. Our goal was to propose a classification system of BP documentation to facilitate effective use and retrieval of BPs documents in such a large collection of BPs, independent of any domains. We have designed such a domain independent classification system and evaluated it with practitioners and academic experts. We found that all the BP characteristics and labeled values in the proposed classification system were recognized and applied by practitioners as well as academic experts. However, it turned out that some of the characteristics were particularly useful. These characteristics were: implementation area, level of formalization, completeness of description, Balanced Scorecard perspectives, and management process.
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| 7. |
- Alwazae, Meshari M. S., et al.
(författare)
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Quality Measures for Documentation of Best Practices
- 2014
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Ingår i: 2014 47th Hawaii International Conference on System Sciences (HICSS). - : IEEE Computer Society. - 9781479925049 ; , s. 3410-3419
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Konferensbidrag (refereegranskat)abstract
- Research has identified a set of factors that may impact the success of implementing a best practice (BP). One such factor is to properly document the BP. Without a high quality documentation of BPs it might be difficult to understand and implement BPs within an organization. Therefore, we propose a set of quality measures (QMs) for BPs categorized in the form of a template, aimed at supporting the quality enhancement of documented BPs. The proposed template can be applied during the design of BPs in order to support the construction of high quality documentation of BPs, but can also be applied during the evaluation of already designed BPs. A tentative template was designed based on both a literature review and our own experiences in the area of Knowledge Management. We evaluated the tentative template by presenting it to practitioners and academic experts in the area of BP. Based on their evaluation we refined the model in an iterative approach, adjusting the QMs after each practitioners’ and academic experts’ input until we reached a final template. In this paper, we present the final template of QMs, and demonstrate its feasibility by applying it to existing BPs from a real- life organization. The research methodology applied was design science research.
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| 8. |
- Alwazae, Meshari M, et al.
(författare)
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Template-driven Best Practice Documentation
- 2020
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Ingår i: Knowledge Management Research & Practice. - : Informa UK Limited. - 1477-8238 .- 1477-8246. ; 18:3, s. 348-365
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Tidskriftsartikel (refereegranskat)abstract
- Knowledge Management has become a key instrument for identifying, creating and sharing organizational knowledge assets. An attractive means for sharing knowledge is Best Practices (BPs), which are proven as well as efficient and effective solutions to recurring problems. BPs can offer significant benefits, including improved performance, reduced re-work and cost savings. However, the implementation of BPs raises several challenges, one of which is that the low quality of BP documentation can impede the use of BPs. One way to address this challenge is by supporting designers in structuring BP documents so that they become complete, uniform and easy-to-use. This support can take the form of a BP Document Template that prescribes the structure of BP documents by defining relevant attributes for describing BPs. This paper proposes a comprehensive and practical BP Document Template for supporting the creation, use and evaluation of BP documents. The design of this template is an example of design science research including requirements elicitation, artifact development, demonstration, and evaluation. The development is based on a combination of expert interviews and a literature study using Grounded Theory, while the demonstration applies the proposed template in three real-life cases, and the evaluation is based on expert interviews. The proposed BP Document Template consolidates, integrates and extends previous work on BP documentation. It thereby offers an effective tool for BP designers, managers, and users that can support them in the design, evaluation and application of BPs.
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| 9. |
- Alwazae, Meshari, et al.
(författare)
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Verifying the Usefulness of a Classification System of Best Practices
- 2013
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Ingår i: Proceedings of the International Conference on Knowledge Discovery and Information Retrieval and the International Conference on Knowledge Management and Information Sharing. - : SciTePress. - 9789898565754 ; , s. 405-412
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Konferensbidrag (refereegranskat)abstract
- Transfer of best practices (BPs) within an organization can significantly enhance knowledge transfer. However, in order to manage a large number of BPs within an organization, there need to be some structure for how to classify the BPs. In this paper, we present a best practice (BP) system for classifying BPs and evaluate how easy the system is to use for classifying best practices. The research approach applied was design science, which is characterized by designing an artifact in this case a BP classification system, and evaluating it. The evaluation was carried out by asking Master’s students to collect two BPs from organizations and subsequently having them classify the BPs according to the BP classification system. They were also asked to motivate their choices during their act of classification. The results of the evaluation are promising: the BP system could be used for classifying BPs since students utilized all possible values of the BP system during the act of classification. Also, it was easy for the students to justify their classifications, which might be interpreted as an ease of using the BP classification system.
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| 10. |
- Andersson, Birger, et al.
(författare)
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Analyzing Loosely Structured Business Processes Using a Minimal Software Prototype
- 2005
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Ingår i: Khosrow-Pour, M. (ed): Managing Modern Organization with Information Technology, IRMA 2005 Proceedings, International Conference, San Diego, California, USA, May 15-18, 2005, Information Resources Management Association, Idea Group Publishing.
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Konferensbidrag (refereegranskat)
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