| 1. |
- Holgersson, Jesper, PhD, 1974-, et al.
(författare)
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Bridging the gap : Exploring elderly citizens' perceptions of digital exclusion
- 2019
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Ingår i: Proceedings of the 27th European Conference on Information Systems (ECIS). - : Association for Information Systems. - 9781733632508
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Konferensbidrag (refereegranskat)abstract
- Digital exclusion of elderly citizens is a main contributor for poor uptake of public e-service. The situation is alarming since elderly citizens are a major target for many upcoming services provided by governments, such as online health care services. Playing an important role in a sustainable society, governments should always strive towards increased efficiency and effectivity in order for publicly founded resources to be better used. However, sustainable development of public e-services is problematic if the intended receivers of such services are excluded from, or do not want to use them. In order to address this problematic situation we need to know more about elderly citizens’ perceptions of why they are digitally excluded. We add to existing research by providing a large sample of empirical data explaining elderly citizens’ own perceptions about why they are digitally excluded. Furthermore, we present how these perceptions can be categorised and also how they relate in between. Such findings may serve as a basis for how to deal with these problems in order to enhance digital inclusion of elderly citizens, which in the long run may enhance their uptake of public e-service.
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| 2. |
- Holgersson, Jesper, PhD, 1974-, et al.
(författare)
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Digital inclusion of elderly citizens for a sustainable society
- 2019
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Ingår i: Proceedings of the 27th European Conference on Information Systems (ECIS). - : Association for Information Systems. - 9781733632508
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Konferensbidrag (refereegranskat)abstract
- In an increasingly digitalised society, participation becomes dependent on digital skills – the ability to understand and use the everyday Internet technologies that surround us. People who have difficulty acquiring these skills risk being digitally excluded. One such group is the elderly; all research studies show that they are disadvantaged. The project focuses on digital inclusion for elderly citizens, addressing goal 10 of the United Nations global sustainability goals: reduced inequality within and among countries. It brings together researchers, industry and government in a collaborative practice (action research) program designed to increase theoretical knowledge of digital inclusion in Sweden, and to provide useful guidelines and tools for improving societal involvement of elderly citizens. The collaborative practice approach incorporates survey and interview techniques to ensure scientific rigor. A feature of the project is the use of a cross-generational teaching and learning approach – young people (digital natives) interacting with elderly - which has not previously been researched. Our initial results show that the benefits for the elderly include reduced isolation, more autonomy and independence, and better health.
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| 3. |
- Holgersson, Jesper, 1974-, et al.
(författare)
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Experiences from and attitudes towards applying user participation in public e-service development
- 2014
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Ingår i: Proceedings of the 10th International Conference on Web Information Systems and Technologies. - : SciTePress. - 9789897580239 ; , s. 269-275
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Konferensbidrag (refereegranskat)abstract
- It is evident that user participation is a vital component for successful public e-service development. However, it is also apparent that there is little guidance in e-government research about how user participation should be implemented in practice. Some high level guidelines can be found regarding user participation design schools but there is very little guidance in existing research regarding how these design schools can be implemented in practice. In this paper we have explored public administrations’ experience of user participation, both in general systems development and in development of public e-services, in order to identify basic requirements that have to be fulfilled when implementing user participation in public e-service development. Thereafter we have applied these requirements on commonly used techniques to implement user participation in the light of three design schools: Participatory Design, User Centered Design, and User Innovation. Our results show that techniques to implement user participation in public e-service development must be adjusted to limited resources in terms of time and money as well as short development projects.
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| 4. |
- Lennerholt, Christian, 1979-, et al.
(författare)
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Implementation challenges of Self Service Business Intelligence : A literature review
- 2018
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Ingår i: Proceedings of the 51st Hawaii International Conference on System Sciences. - Hilton Waikoloa Village, Hawaii, USA : IEEE Computer Society. - 9780998133119 ; , s. 5055-5063
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Konferensbidrag (refereegranskat)abstract
- In a traditional Business Intelligence (BI) system, power users serve less experienced casual users. Power users analyze and gather data requested by casual users, and produce the reports and visualizations that casual users base their decisions on. When data volumes and the usage frequency of a traditional BI system increase, power users have problems serving all the requests from casual users. The Self Service Business Intelligence (SSBI) approach can enable users to be more self-reliant and less dependent on power users. Although SSBI promises more benefits compared to a traditional BI system, many organizations fail to implement SSBI. The literature review presented in this paper discusses six SSBI challenges related to "Access and use of data" and four challenges related to "Self-reliant users". Awareness of these ten challenges can help practitioners avoid common pitfalls, when implementing SSBI, as well as guide SSBI researchers in focusing on their future research efforts.
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| 5. |
- Lennerholt, Christian, 1979-, et al.
(författare)
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Tandläkarskräck ska inte förekomma i examensarbetet
- 2018
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Ingår i: NU2018 - Det akademiska lärarskapet.
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Konferensbidrag (refereegranskat)abstract
- Under det tredje året på en kandidatutbildning gör studenterna det som ska vara ”kronan på verket” för deras utbildning – de skriver examensarbete. Lärare som involveras i examensarbetet, exempelvis handledare, examinator eller kursansvarig, har en stor och viktig uppgift i att hjälpa studenterna att göra den här kronan så bra och med så hög kvalitet som möjligt. Examensarbetet rymmer en unik möjlighet som sällan funnits i särskilt hög grad tidigare i utbildningen, att få träffa sin handledare. I mötet mellan handledare och student finns möjlighet till den goda diskussionen, det djupare samtalet där tankar kan utvecklas och där studenter kan få blomma ut i både kompetens och personlig utveckling. Allt detta anser vi vara en del av varje lärares individuella akademiska ledarskap. En del studenters examensarbeten går smidigt och relativt okomplicerat tillväga. Andra studenter fåren betydligt kurvigare väg med många farthinder att navigera kring. Dessa hinder handlar inte enbart om de rent ämnesmässiga, utan lika ofta om dåligt självförtroende hos studenten, eller om en brist på studiemotivation hos studenten. Det finns exempel på handledare, examinatorer och andra involverade som i detta läge tar händerna från studenten och tycker att problemet inte berör dem, att studenten får klara sig själv. Kanske vederbörande till och med suckar över lata eller svaga studenter. Vi tror dock att det är här, i de lite svårare situationerna som vi lärare måste plocka framdet goda akademiska ledarskapet och vår medmänsklighet och inte ge upp så lätt. Vår studie fokuserar på studentens upplevelse om vilka svårigheter som upplevs underexamensarbetet. Studien har pågått under 5 år (2011-2015). Statistik från kursutvärderingar och intervjuer med studenter identifierar följande problem under resan av examensarbetet:Låg studiemotivation. Stort fokus med examensarbetet är att på egen hand driva en frågeställning som ska uppnå ett förväntat resultat. I många fall stämmer inte resan överens med förväntningarna, vilket lätt leder till att studentens motivation sänks.Handledaren hjälper inte studenten att komma vidare. Examensarbetet är en mödosam process som ofta kräver en stöttande hand. Handledare bär en stor roll och ledarskap i att vägleda studenten. Tyvärr upplever många studenter att mötet med handledaren har motsatt effekt, att de ständigt påvisar problem som måste lösas. Tyvärr sätts lite fokus på vad som redan håller bra kvalité eller vad studenten gjort bra hittills.Mötet med handledaren är inte ett bekvämt möte. Studenter jämför mötet med ”tandläkarskräck”. Istället för ett forum i syfte att driva studenten framåt samt främja eget initiativ och driv, upplevs mötet som ett forum i syfte att uppfylla handledarens krav. Detta upplevs som motsatt effekt i syftet att låta studentens kunskap blomma ut.Vår studie har bemött problematiken genom att införa pedagogiska tekniker i syfte att främja studentens lärprocess och lärarens ledarskap att motivera studenten. Istället för att ständigt diskutera problem läggs stor vikt på hur ledarskap kan öka studentens självförtroende att bli mer självgående. Kursutvärderingar och intervjuer med studenter från de senaste två åren visar att problematiken är bemött väl. Dessa erfarenheter vill vi gärna dela med oss av.
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| 6. |
- Lennerholt, Christian, 1979-, et al.
(författare)
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User Related Challenges of Self-Service Business Intelligence
- 2020
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Ingår i: Proceedings of the 53rd Hawaii International Conference on System Sciences. - : Hawaii International Conference on System Sciences. - 9780998133133 ; , s. 188-197
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Konferensbidrag (refereegranskat)abstract
- Self-service Business Intelligence (SSBI) is an upcoming trend allowing non-technical casual users to use Business Intelligence (BI) in a self-reliant manner without the support of technical power users. Many organizations struggle to utilize the potential of SSBI and experience data-related and user-related SSBI implementations challenges. This study aimed at exploring user-related SSBI challenges by conducting and analyzing a total of 30 qualitative interviews with 5 BI consultants and 10 customer representatives involved in 2 SSBI implementation project teams. Analysis of the interviews revealed ten challenges related to “self-reliant users”, seven challenges related to “creating SSBI reports” and five challenges related to “SSBI education”, which differ considerably from SSBI challenges commonly discussed in literature. Awareness of these 22 challenges can help practitioners to avoid unnecessary obstacles when implementing and using SSBI, and guide SSBI researchers in simplifying the implementation process of SSBI.
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| 7. |
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| 8. |
- Rose, Jeremy, et al.
(författare)
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Designing Innovative Digital Services for Government : A Business Model Canvas Adaptation
- 2019
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Ingår i: Proceedings of the 27th European Conference on Information Systems (ECIS). - : Association for Information Systems. - 9781733632508
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Konferensbidrag (refereegranskat)abstract
- E-government is not known for its progressive approach to the design of e-services. An action design research approach is taken for the development of a tool for helping e-service designers work in an innovative way. The theoretical grounding is in open service innovation, service-dominant logic and service design, and the research was conducted with the help of local government prac-titioners in Sweden. The resulting tool is an adaptation of the well-known business model canvas – the innovative digital service canvas. Other contributions include an approach to design science incorporating theory-based design principles, and the design principles themselves.
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| 9. |
- Rose, Jeremy, et al.
(författare)
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Theory-Based Design Principles for Digital Service Innovation
- 2019
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Ingår i: e-Service Journal. - : Indiana University Press. - 1528-8226 .- 1528-8234. ; 11:1, s. 1-30
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Tidskriftsartikel (refereegranskat)abstract
- The article establishes theory-based design principles for constructing tools and methods for developing innovative digital services. The research method is developed from process advice offered for this task, in the context of design science. We define the objectives for the design task (solution objectives), identify and justify suitable kernel theories (service design, open innovation, service-dominant logic), and derive the principle normative elements of the chosen theories. Convergences and contradictions in the normative elements are analysed in relation to the method design task, and the prescriptive elements are synthesised into six core design principles. Implications for both the method design task, and research and practice in general are drawn.
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| 10. |
- Söderström, Emmie, et al.
(författare)
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Validation of an web-based dietary assessment tool (RiksmatenFlex) against doubly labelled water and 24 h dietary recalls in pregnant women
- 2024
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Ingår i: Nutrition Journal. - : Springer Nature. - 1475-2891. ; 23:1
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Tidskriftsartikel (refereegranskat)abstract
- Introduction: Digital technologies have enabled new possibilities to assess dietary intake and have shown promise in terms of decreased participant burden, improved accuracy and lower costs. However, their potential and validity in pregnant populations are scarcely explored.Objectives: This study aimed to (a) validate energy intakes obtained from a web-based dietary recall method developed for national surveys (RiksmatenFlex) against total energy expenditure (TEE) by means of the doubly labelled water (DLW) method, and (b) to compare intakes of macronutrients, key unhealthy and healthy foods as well as adherence to food-based dietary guidelines between RiksmatenFlex and repeated 24 h telephone dietary recalls in healthy Swedish pregnant women.Methods: This study was conducted as a nested validation within the HealthyMoms trial. Intakes of foods, macronutrients and energy were assessed during three days through RiksmatenFlex and 24 h telephone dietary recalls, and Swedish Healthy Eating Index (SHEI) scores were also calculated for both methods (n = 52). For 24 women, TEE was also assessed through the DLW method. Paired Samples T-tests and Wilcoxon Signed Ranks Tests were used to identify differences between means for foods, macronutrients, energy and SHEI scores. Pearson correlation coefficient or Spearman's rho were performed to identify relationships between variables. To compare energy intake (RiksmatenFlex) with TEE (DLW method) and 24 h telephone dietary recalls, Bland and Altman plots were constructed.Results: Average energy intake from RiksmatenFlex (10,015 [SD 2004] kJ) was not statistically different from TEE (10,252 [SD 1197] kJ) (p = 0.596) (mean difference: -237 kJ/24 h). Correspondingly, there were small mean differences between average intakes of key unhealthy and healthy foods and average SHEI scores between RiksmatenFlex and 24 h telephone dietary recalls. However, the Bland and Altman plots showed wide limits of agreement for all dietary variables (e.g., for energy intake using RiksmatenFlex versus TEE: +/- 4239 kJ/24 h). High correlations between the investigated dietary variables for the two dietary methods were observed (r = 0.751 to 0.931; all p < 0.001).Conclusion: RiksmatenFlex captured average intakes of energy, unhealthy and healthy food groups and adherence to food-based dietary guidelines in a comparable way to 24 h telephone dietary recalls and the DLW method. Our results support the validity of RiksmatenFlex as a web-based dietary assessment method for future use in pregnancy for intervention studies and national dietary surveys.
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