| 1. |
- Bentzen, Tina Øllgaard, et al.
(författare)
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Keeping the magic alive : The multiple functions of magic concepts
- 2024
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Ingår i: PAR. Public Administration Review. - : John Wiley & Sons. - 0033-3352 .- 1540-6210. ; , s. 1-16
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Tidskriftsartikel (refereegranskat)abstract
- Despite scholarly fascination with magic concepts, empirical research on how they fare in practice is scarce. This study explores how magic concepts retain their magic when used in public organizations. Using survey data and case studies, we identify “trust” as a magic concept in Scandinavian municipalities and develop a typology of its four central functions. We find that the concept of trust is used to confirm and confront old organizational practices, as well as to calibrate and catalyze new ones. We suggest that the multivocal character of magic concepts enables them to fit multiple agendas simultaneously, strengthening their ability to stay magic.
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| 2. |
- Brorström, Björn, et al.
(författare)
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Etthundra! : Redovisning, organisering och styrning
- 2009
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Rapporten beskriver översiktligt forskning som berdrivits inom Kommunforskning i Västsverige sedan starten 1989. Den ger också vissa utblickar mot vad som komma skall.
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| 3. |
- Brorström, Björn, et al.
(författare)
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Perspektiv på framgångsrika kommuner
- 2008
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- I boken Perspektiv på framgångsrika kommuner sammanfattar Björn Brorström och Sven Siverbo tio års forskning om den organisatoriska och ekonomiska utvecklingen i kommuner och landsting. Boken bygger på teorier om vad som förklarar en god samhällsutveckling och på fyrtio fallstudier där både framgångsrika kommuner och så kallade kriskommuner har djupstuderats. Data har samlats in genom intervjuer med nyckelpersoner, men även på flera andra sätt såsom enkäter, observationer och dokumentstudier. Författarna ger en bild av tillståndet i kommunsektorn avseende demokrati och effektivitet och uttalar sig om möjligheter och hinder för en gynnsam utveckling.
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| 4. |
- Brorström, Björn, 1953, et al.
(författare)
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Skattehöjning enda lösningen? : Om ekonomiska problem och behov av avceremonialisering och självständighet
- 2004
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Ur förordet av Tore Melin, kanslichef vid Rådet för kommunala analyser och jämförelser (RKA). "Utifrån begreppen ceremonialisering och institutionalisering påvisar Björn Brorström och Sven Siverbo i Skattehöjning enda lösningen? Om ekonomiska problem och behov av avceremonialisering och självständighet hur vissa föreställningar i kommuner bildar styrande ramverk för hur man förhåller sig till ekonomisk kris. Exogena förklaringar har införlivats som hållpunkter i den egna organisationens handlande för att möte kriserna. Arbetssätt och rutiner har utvecklats som lägger hinder i vägen för rätt sorts åtgärder. Följden blir att man får mindre makt över händelseutvecklingen än man skulle kunna ha. Rapporten mynnar ut i en kraftfull plädering för den kommunala självstyrelsens återupprättelse. Många kommuner i ekonomisk kris har inte lyckats försvara ett eget handlingsutrymme under en växande börda av statlig detaljstyrning. Skattehöjning blir till sist den enda utvägen när andra alternativ är förverkade."
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| 5. |
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| 6. |
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| 7. |
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| 8. |
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| 9. |
- Cäker, Mikael, 1972, et al.
(författare)
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Effects of performance measurement system inconsistency on managers' role clarity and well-being
- 2018
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Ingår i: Scandinavian Journal of Management. - : Elsevier BV. - 0956-5221 .- 1873-3387. ; 34:3, s. 256-266
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Tidskriftsartikel (refereegranskat)abstract
- In this paper we explore the impact of PMS inconsistency on managerial role clarity and well-being. In addition,we investigate if problems with PMS inconsistency can be dealt with by convincing superiors to loosen their control reactions to variances, giving managers job autonomy and providing managers with support from superiors, peers and staff functions. Based on survey responses from 799 managers in one public sector organizationand 187 managers in one private sector organization we conclude that PMS inconsistency has negative effects on managers' role clarity and well-being. This situation does not improve if superiors practice loose control; on the contrary, it seems to make managers' work situation worse. Job autonomy and support appear to be better coping methods since they have direct positive impacts on managers' role clarity and well-being that counteracts the negative effects of PMS inconsistency.
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| 10. |
- Cäker, Mikael, 1972, et al.
(författare)
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Management control in public sector Joint Ventures
- 2011
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Ingår i: Management Accounting Research. - : Elsevier BV. - 1044-5005 .- 1096-1224. ; 22:4, s. 330-348
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Tidskriftsartikel (refereegranskat)abstract
- Cooperation among public sector organizations (PSOs) is increasingly important in the management of resources in welfare systems. A Joint Venture (JV) is an organization form that enables PSOs to cooperate with each other in order to achieve economies of scale. However, JVs contain interrelated horizontal and vertical control relationships (between the owners and between the owners and the JV Company) that complicate their control. The first aim of this paper is to map the dynamics in vertical and horizontal control packages in municipal JVs and to describe the relational factors that affect them. Based on three case studies we conclude that vertical control packages are affected by: goodwill trust and competence trust; parent differences in management style and size in combination with control competence; parent diversification (low relatedness between the JV's activity and the parents’ other activities); and the horizontal control package (e.g., rules for parent interaction and distribution of work). Horizontal control packages are affected by: goodwill trust, system trust and calculative trust; parent differences in size; and efforts to achieve equality. The second aim of the paper is to contribute to the discussion on the relationship between trust and control. We observed that trust is potentially unaffected by the introduction of formal controls. We also found that trust has an inverted “crowding out” effect on control. A high ambition to maintain trust leads to underdeveloped formal controls. In addition, we found that the ambition to preserve trust may inhibit the realisation of economies of scale.
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| 11. |
- Cäker, Mikael, 1972, et al.
(författare)
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Management control in public sector Joint Ventures
- 2010
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Ingår i: 33rd annual EAA congress, 19-21 May 2010, Istanbul Turkey.
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Konferensbidrag (refereegranskat)abstract
- Cooperation among public sector organizations is increasingly important in the management of resources in welfare systems. A Joint Venture (JV) is an organization form that enables public sector organizations to cooperate with others in order to achieve economies of scale in investments in physical resources and knowledge. However, our understanding of how this organization form is controlled is limited. This paper maps the control packages Swedish municipal JVs use in their horizontal and vertical relationships and investigates the factors that affect their control packages designs. The paper also contributes to the debate on the relationship between trust and control in inter-organizational relationships. The three case studies of this research reveal that vertical control packages are affected by trust, parents’ dissimilarities, the relatedness between the JV activity and other owner activities, and horizontal controls. Horizontal control packages are affected by the presence or absence of a dominant owner and by contacts between parents. Furthermore, the paper presents evidence of an “inverted crowding out” effect where maintaining trust is an argument for not developing formal controls. This effect may lead to instability in times of crisis and an inefficient use of resources. Keywords: Trust and control, horizontal control package, vertical control package, joint venture, public organizations, municipality
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| 12. |
- Cäker, Mikael, 1972, et al.
(författare)
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Performance measurement systems, hierarchical accountability and enabling control
- 2022
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Ingår i: Accounting and Business Research. - : Routledge. - 0001-4788 .- 2159-4260. ; 52:7, s. 865-889
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Tidskriftsartikel (refereegranskat)abstract
- The theory of enabling control explains how the development and design of performance measurement systems (PMSs) induce subordinate managers to experience PMSs as enabling. However, PMSs are often vital to superior managers' control. The empirical research indicates that PMSs cease to be enabling when given a large degree of attention in control processes. We use a qualitative case study, abductive research, and a hierarchical accountability perspective to explore how superior managers' use of PMSs for control purposes may support subordinate managers' experience of PMSs as enabling. We show how superior managers' choices of how to use PMSs to demand and react to accounts may trigger subordinate managers to use the design characteristics of enabling control. We also show how PMSs can be important to superior managers' control and still be experienced as enabling by subordinate managers. We show the importance of two choices for superior managers' use of PMSs in hierarchical accountability: (1) extend performance evaluation over time and (2) limit the discretion for subordinate managers to play out within hierarchical communication.
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| 13. |
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| 14. |
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| 15. |
- Cäker, Mikael, 1972, et al.
(författare)
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Överdos av styrning
- 2015
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Ingår i: Västsvensk redovisningskonferens, Trollhättan, 26 november 2015.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)
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| 16. |
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Demokratisk och effektiv styrning. En antologi om forskning i offentlig förvaltning
- 2007
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Den offentliga förvaltningens huvuduppgift är att tillhandahålla tjänster för medborgarna i enlighet med politiskt fattade beslut. I detta arbete står förvaltningen återkommande inför svåra målkonflikter, där många önskemål skall tillfredställas inom ramen för begränsade ekonomiska resurser. Förvaltningens mångfald av organisationsformer speglar därför en ambition från makthavarna att vilja styra den offentliga verksamheten på ett både demokratiskt och effektivt sätt. Hur förvaltningen arbetar för att nå dessa mål är kärnan i den akademiska disciplinen offentlig förvaltning (public administration). Demokratisk och effektiv styrning - En antologi om forskning i offentlig förvaltning samlar en rad bidrag som alla speglar forskningsfronten inom ämnet offentlig förvaltning i Sverige. Läsaren möter intressanta tankar, observationer och teorier kring allt från borgmästare och vargar till marknadsmässiga löner och jämställdhet. I grunden ligger målkonflikten mellan ekonomi och politik, men boken sätter också fokus på ledarskapets betydelse i de offentliga organisationerna och hur styrning går till när omständigheterna är särskilt problematiska. Förvaltningshögskolan vid Göteborgs universitet är den enda av sitt slag i Sverige. Här bedrivs grundutbildning, forskarutbildning och forskning i universitetsdisciplinen offentlig förvaltning. Ingen annan institution i landet har offentlig förvaltning som huvudämne.
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| 17. |
- Esperi, Inger, 1961-, et al.
(författare)
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Konkurrens och styrning : Privata utförare inom kommunal verksamhet
- 2016
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Kommuner, regioner och landsting utgör en betydande del av den svenska offentliga sektorn och tillhandahåller tjänster som är betydelsefulla för landets medborgare. Några exempel är vård av äldre och funktionshindrade, utbildning samt hälso- och sjukvård. Under senare år har den andel av verksamheten som tillhandahålls direkt av kommuner, regioner och landsting minskat. Istället har förekomsten av privata utförare ökat inom många områden. Eftersom den upphandlade verksamheten motsvarar stora belopp och omfattningen kontinuerligt ökar är det viktigt att dessa beställare ser till att de privata utförarna levererar verksamhet på överenskommet sätt och med utlovat resultat. Denna forskningsrapport syftar till att beskriva och förklara hur offentliga beställare styr privata utförare i olika styrsituationer avseende konkurrenssituationen och vilken verksamhet som upphandlas. Det empiriska materialet är insamlat genom intervjuer både med kommuner och med privata utförare.
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| 18. |
- Hellman, Stefan, 1975-, et al.
(författare)
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Explaining process orientation failure and success in health care - three case studies
- 2015
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Ingår i: Journal of Health Organisation & Management. - : Emerald Group Publishing Limited. - 1758-7247 .- 1477-7266. ; 29:6, s. 638-653
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - In order to improve cooperation and collaboration between units, clinics and departments, many health care organizations (HCOs) have introduced process orientation. Several studies indicate problems in realizing these ambitions. The purpose of this paper is to explain and understand the success and failure of process orientation in HCOs. Design/methodology/approach - The authors conducted three case studies and applied Actor-Network Theory as an analytic lens. Findings - The realization of process orientation is hindered by neglect or resistance from physicians, who find the process targets to be of low medical priority. However, the authors also see that medical priorities are no stable entities but are susceptible to negotiations. Over time, process organization, process mapping, process measurement activities and the acting of enroled actors may have impact on medical priorities. Originality/value - Contrary to previous research, the findings indicate that New Public Management may not be the main obstacle against processes, that accounting figures may not be hard to disregard and that the role of leadership is not paramount.
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| 19. |
- Hellman, Stefan, et al.
(författare)
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Lean och processer i hälso- och sjukvården
- 2019
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- Lean och styrning av processer är allt vanligare styrmetoder i hälso- och sjukvården. Introducerandet sker med förhoppning om ökad effektivitet: inte genom att alla springer snabbare, utan genom ett mer väl genomtänkt och planerat arbete. På så sätt kan onödiga moment reduceras, misstag minskas och mer värde för patienter skapas. Lean har införts på olika sätt i olika organisationer men har en kärna i dess betoning av helhetssyn och processer. Ambitionen i denna bok är att utifrån hälso-och sjukvårdens förutsättningar ge en nyanserad bild av fenomenet.
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| 20. |
- Johansson, Tobias, 1977, et al.
(författare)
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Explaining the utilization of relative performance evaluation in local government: A multi-theoretical study using data from Sweden
- 2009
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Ingår i: Financial Accountability & Management. - Oxford : Blackwell. - 0267-4424 .- 1468-0408. ; 25:2, s. 197-224
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Tidskriftsartikel (refereegranskat)abstract
- One of the more lasting imprints that New Public Management (NPM) has made in the public sector is an increase in the popularity of performance measurement. In Sweden, performance measurement has gained popularity in the public sector, not least at the local government level with the use of relative performance evaluation (RPE). Because utilization of RPE is a decentralized and optional mode of governance, a somewhat heterogeneous practice has evolved. The aim of this paper is to examine the causes of this differentiated practice. We jointly examine economic, political and institutional/cultural explanations in order to account for the utilization of RPE. The empirical material consists of archival data and a questionnaire sent to all Swedish municipalities in late 2005. We show that RPE adoption and use partly has different antecedents and that the institutional/cultural perspective appears to have greater explanatory power than economic and political, not least as a consequence of the potential to explain decoupling and the importance of change facilitating capabilities. The investigation contributes specifically to the literature on the utilization of RPE in local governments and more generally to the literature on why and to what extent management accounting practices are utilized.
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| 21. |
- Johansson, Tobias, 1977-, et al.
(författare)
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Managing cooperation, coordination, and legitimacy : control of contracted public services
- 2016
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Ingår i: Accounting, Auditing & Accountability Journal. - : Emerald Group Publishing Limited. - 1368-0668 .- 1758-4205. ; 29:6, s. 1012-1037
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: The purpose of this paper is to create knowledge about what factors explain the design of control systems for contracted public services.Design/methodology/approach: Questionnaire data analyzed with structural equation models. Findings – Legitimacy-seeking is the most important driver in explaining intensity in control of contracted public services. Competition increases the intensity of control which is opposite to standard transaction cost reasoning. Coordination requirements do not affect the design of control systems for contracted public services.Research limitations/implications: The study suffers from limitations in the form of the use of perception and questionnaire data and imposes restrictions on empirical generalization. Practical implications: Supplier competition may add control costs rather than lower them. The strong focus on stakeholder alignment may induce more intensive control than necessary for supplier alignment.Originality/value: The authors add important knowledge on the determinants of control system design for contracted public sector services. The authors conceptualize and measure the control system in use in a more compelling manner than previous research.
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| 22. |
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| 23. |
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| 24. |
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| 25. |
- Johansson, Tobias, Dr. Docent, 1977-, et al.
(författare)
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The relationship between supplier control and competition in public sector outsourcing
- 2018
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Ingår i: Financial Accountability and Management. - : John Wiley & Sons. - 0267-4424 .- 1468-0408. ; 34:3, s. 268-287
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Tidskriftsartikel (refereegranskat)abstract
- The aim of this article is to develop theory and contribute to empirical studies about how the effectiveness of bureaucratic controls in public sector outsourcing is contingent upon supplier competition, and why and how this interaction plays out differently for hard and soft types of outsourced services. In previous inter‐organizational management control (IOMC) research there is a contradiction between theory and empirical results concerning how bureaucratic control and supplier competition interacts in aligning suppliers. While IOMC theory suggests competition reduces the need for bureaucratic control, empirical studies clearly indicate the opposite. We extend previous research and theorizing by differing between the outsourcing of hard and soft types of services and by testing the joint effect of bureaucratic control and competition on supplier alignment. The empirical case for testing theory is outsourcing by competitive tendering in the public sector. We use transaction level data from 166 local government suppliers in Sweden. In accordance with our prediction, the effect of bureaucratic control in aligning suppliers decreases with supplier competition when hard types of services are outsourced. For soft types of services, our results indicate that bureaucratic control is not contingent upon supplier competition. Furthermore, we show that when supplier competition is low the effect of bureaucratic control on supplier alignment is stronger for hard than for soft types of services. These results constitute an important contribution to the central notion of the interplay between bureaucratic control and competition in the IOMC literature.
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| 26. |
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| 27. |
- Johansson, Tobias, 1977-, et al.
(författare)
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Why is research on management accounting change not explicitly evolutionary? : Taking the next step in the conceptualisation of management accounting change
- 2009
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Ingår i: Management Accounting Research. - Amsterdam : Elsevier. - 1044-5005 .- 1096-1224. ; 20:2, s. 146-162
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Tidskriftsartikel (refereegranskat)abstract
- In this article we discuss the evolutionary foundation of the OIE-guided management accounting change research building on the framework of [Scapens R.W. 1994. Never mind the gap: towards an institutional perspective on management accounting practice. Management Accounting Research, 5, 301–321.] and [Burns, J. and Scapens, R.W., 2000. Conceptualizing management accounting change: an institutional framework. Management Accounting Research, 11, 3–25.]. We argue that research on management accounting change should be based on evolutionary theory, but that the full potential of evolutionary theory has not yet been described or used in management accounting research. The conceptualisation and understanding of management accounting change can be improved and expanded if the evolutionary approach is developed beyond the general belief that it describes only small and gradual, often slow, changes. In this article we show that an evolutionary perspective on management accounting change implies that management accounting’s development is explained as the interaction between the evolutionary sub processes of retention (inheritance), variation and selection. Thus, both continuity and change are seen as evolutionary outcomes. These processes follow the cumulative causality that Charles Darwin proposed and Thorstein Veblen applied to the social sciences. Such a comprehensive theory, here labelled Universal Darwinism, must, however, be given substance with supporting details.
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| 28. |
- Kastberg, Gustaf, et al.
(författare)
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The design and use of management accounting systems in process oriented health care : an explorative study
- 2013
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Ingår i: Financial Accountability and Management. - : Wiley-Blackwell. - 0267-4424 .- 1468-0408. ; 29:3, s. 246-270
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Tidskriftsartikel (refereegranskat)abstract
- Process orientation has made its entrance in Health Care Organizations (HCOs). The purpose is to improve patients’ journeys through the health care system. One factor that potentially affects process orientation is the design and use of Management Accounting Systems (MAS). In the literature there are worries that process orientation often is not supported by a well designed and used MAS but, on the contrary, is counteracted by a MAS designed for other purposes than supporting processes. This study contributes to the existing knowledge in that it shows how the introduction of process orientation within health care is accompanied by the development of horizontally oriented MAS (HMAS) which is used in different ways and by different actors. Generally, the use of HMAS for diagnostic control is limited. The main use of HMAS is for the purpose of mastering the events and interactive control, and the main users are the persons connected to the processes. The observation in earlier research that the existence of vertically oriented MAS may be a threat to process orientation is to some extent corroborated in the paper.
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| 29. |
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| 30. |
- Kastberg Weichselberger, Gustaf, 1976, et al.
(författare)
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Activity based financing of health care - experiences from Sweden
- 2007
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Ingår i: International Journal of Health Planning and Management. - : John Wiley & Sons, Ltd. ; 22:1, s. 25-44
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Tidskriftsartikel (refereegranskat)abstract
- The market-inspired control models that go under the name of New Public Management (NPM) are no longer being debated in the arena of public health care as they once were, although there are still very clear signs of NPM in many countries. One manifestation of NPM in health care is activity-based financing. The first purpose of this paper is to describe what impacts activity-based financing has had in Sweden's public health service. The second purpose is to explain why the application of the payment model has been gradually changed. The basis for the paper comprises research done on activity-based financing. The review of the development within Swedish health care regarding activity-based financing shows that effects appear. But it also becomes evident that the models often are adjusted and that the adjustments, for example the introduction of a production ceiling, changes the effects. The fundamental dilemma appears to be finding a balance between production efficiency and total cost control.
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| 31. |
- Kastberg Weichselberger, Gustaf, 1976, et al.
(författare)
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Lean and process-orienting health care : linking and disentangling activities
- 2017
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Ingår i: Qualitative Research in Accounting & Management/Emerald. - 1176-6093 .- 1758-7654. ; 4:4, s. 390-406
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Tidskriftsartikel (refereegranskat)abstract
- PurposeOne of the latest trends within public administration and healthcare organizations (HCOs) is process orientation, often in the shape of Lean management. The purpose of this study is to expand our understanding of process orientation of HCOs and the more specific aim is to investigate what measures are taken to re-frame the HCOs to include the process dimension.Design/methodology/approachThis empirical study is based on 67 interviews and 20 meeting observations.FindingsThe main observation in this study is that introducing process-oriented management solutions is about disconnecting and cutting-off existing links. The authors see how attempts are made to cut-off links to the logic of functional specialization, the autonomy of the professional worker, equal treatment of patients and other objectives.Originality/valueThis study adds to and expands previous studies that have problematized the use of Lean-inspired ways of organizing in the public sector.
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| 32. |
- Kastberg Weichselberger, Gustaf, 1976, et al.
(författare)
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The role of management accounting and control in making professional organizations horizontal
- 2016
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Ingår i: Accounting Auditing & Accountability Journal. - : Emerald. - 0951-3574. ; 29:3, s. 428-451
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - In the last decade, greater attention has been paid to the role of management accounting and control (MAC) in making professional organizations more horizontal. The authors argue that earlier research has not shown how the interrelatedness between professional identities and MAC influences attempts to make organizations more horizontal. In this paper the authors respond to the call for more research on the relationship between horizontalization and accounting and control. The purpose of this paper is to contribute to the emerging literature on the relationship between accountability arrangements and professional identities. Design/methodology/approach - Theoretically the authors have an actor-network theory (ANT) approach. Empirically, the authors followed two episodes where actors at top management levels in two Swedish health care organizations introduced horizontalization. Findings - The two episodes support the view that the role of MAC when making professional organizations more horizontal is limited. Professionals dominate what happens at the operational level and they do not act on MAC rules and performance targets in opposition of their professional identity. However, in alliance with other interessement devices MAC may have a role in creating overflows, that is, pointing out imperfections in the existing frame. The authors noticed no signs that professionals developed hybrid identities as in previous research. Originality/value - The authors apply ANT to move beyond the commonly used contingency and new institutional sociology perspectives.
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| 33. |
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| 34. |
- Mühlenbock, Ylva, 1954, et al.
(författare)
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I jämförelse med andra
- 2004
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Bok (övrigt vetenskapligt/konstnärligt)
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| 35. |
- Siverbo, Sven, 1970, et al.
(författare)
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Activity based financing of health care – experiences from Sweden
- 2005
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The market-inspired control models that go under the name of New Public Management (NPM) are no longer being debated in the arena of public health care as they once were, although there are still very clear signs of NPM in the public health services in many countries. Market-inspired control models are still being used and have strong advocates. The difference now is that there are fewer who believe that NPM is a universal solution to the problems of effectiveness in public health services. The purpose of this article is two-fold. The first purpose is to describe what impacts activity-based financing has had in Sweden’s public health service. This analysis has been guided by Pollit’s (2000) general observations that NPM reforms have effects on productivity, finances/savings, work processes, administrative capacity/flexibility and effectiveness. The second purpose is to explain why the application of the payment model has been gradually changed. Within the framework of both purposes it is appropriate to compare Sweden’s experience with some international observations.
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| 36. |
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| 37. |
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| 38. |
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| 39. |
- Siverbo, Sven, 1970-, et al.
(författare)
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Conceptualizing dysfunctional consequences of performance measurement in the public sector
- 2019
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 21:12, s. 1801-1823
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Tidskriftsartikel (refereegranskat)abstract
- Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
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| 40. |
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| 41. |
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| 44. |
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| 45. |
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| 46. |
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| 47. |
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| 48. |
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| 49. |
- Siverbo, Sven, 1970-
(författare)
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Kan medarbetare styras med beröm? : Teori, litteraturgenomgång och forskningsförslag
- 2019
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Den här rapporten handlar om i vilken utsträckning det går att styra medarbetare med hjälp av beröm. Mer precist handlar rapporten om de möjligheter, risker, fördelar och nackdelar som är förknippade med att berömma medarbetare för att de ska bli vägledda och motiverade att uppnå sina organisationers mål. Syftet med rapporten är att utveckla en struktur för att beskriva olika berömpraktiker, att utveckla teori om beröm som styrinstrument och att sammanställa befintliga empiriska studier om beröm på arbetsplatser. Syftet är också att identifiera kunskaps-luckor avseende beröm som styrinstrument och ge förslag på fortsatt forskning.Av rapporten framgår att beröm kan ges för olika slags prestationer, utifrån olika kriterier och för individuella eller kollektiva prestationer. Det framgår också att beröm kan vara mer eller mindre framträdande på arbetsplatser. Hur framträdande beröm är beror på förutsägbarhet, styrka, frekvens, vem som delar ut berömmet, om det delas ut offentligt eller enskilt, om det baseras på objektiva eller subjektiva bedömning och (kanske) om det är skriftligt eller muntligt.Teoriutvecklingen baseras i huvudsak på självbestämmandeteori men även agent-principalteori, förväntansteori, stewardshipteori, socialkognitiv teori och det uppmärksamhetsbaserade synsättet. Resultatet av teoretiseringen är att beröm har potential att motivera och vägleda men att effekten beror på hur beröm ges och i vilken kontext det ges. Den genomförda litteraturgenomgången bekräftar i flera avseenden teoretiseringen men det dominerande intrycket är att det behövs mer empiriska studier, särskilt av sambanden mellan beröm och autonom motivation och mellan beröm och vägledning men även av kollektivt beröm och beröm i komplex verksamhet. Konkreta förslag till forskningsuppgifter ges avslutningsvis i rapporten.
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- Siverbo, Sven, 1970, et al.
(författare)
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Kommunal benchmarking
- 2005
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Rapport (övrigt vetenskapligt/konstnärligt)
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