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| 2. |
- Larsson, Stefan, et al.
(author)
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Law, Norms, Piracy and Online Anonymity – Practices of de-identification in the global file sharing community
- 2012
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In: Journal of Research in Interactive Marketing: Special Issue on Digital Piracy. - : Emerald. - 2040-7130. ; 6:4, s. 260-280
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Journal article (peer-reviewed)abstract
- Purpose The purpose of this study is to better understand online anonymity in the global file-sharing community in the context of social norms and copyright law. The study describes the respondents in terms of use of Virtual Private Networks (VPNs) or similar services with respect to age, gender, geographical location, as well as analysing the correlation with file-sharing frequencies. Design/methodology/approach This study, to a large extent, collected descriptive data through a web-based survey. This was carried out in collaboration with the BitTorrent tracker The Pirate Bay (TPB), which allowed us to link the survey from the main logo of their site. In 72 hours, we received over 75,000 responses, providing the opportunity to compare use of anonymity services with factors of age, geographical region, file-sharing frequency, etc. Findings Overall, 17.8 per cent of the respondents used a VPN or similar service (free or paid). A core of high-frequency uploaders is more inclined to use VPNs or similar services than the average file sharer. Online anonymity practices in the file-sharing community depend on how legal and social norms correlate (more enforcement means more anonymity). Research limitations/implications The web-based survey was in English and mainly attracted visitors on The Pirate Bay’s web site. This means that it is likely that those who do not have the language skills necessary were excluded from the survey. Practical implications This study adds to the knowledge of online anonymity practices in terms of traceability and identification, and therefore describes some of the conditions for legal enforcement in a digital environment. Social implications This study adds to the knowledge of how the Internet is changing in terms of a polarization between stronger means of legally enforced identification and a growing awareness of how to be more untraceable. Originality/value The scale of the survey, with over 75,000 respondents from most parts of the world, has likely not been seen before on this topic. The descriptive study of anonymity practices in the global file-sharing community is therefore likely unique.
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| 3. |
- Winter, Jeff, et al.
(author)
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Identifying organizational barriers : a case study of usability work when developing software in the automation industry
- 2014
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In: JOURNAL OF SYSTEMS AND SOFTWARE. - : Elsevier. - 0164-1212 .- 1873-1228. ; 88, s. 54-73
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Journal article (peer-reviewed)abstract
- This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a "wicked problem" that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes. (C) 2013 Elsevier Inc. All rights reserved.
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| 4. |
- Winter, Jeff, 1959-, et al.
(author)
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Identifying organizational barriers : A case study of usability work when developing software in the automation industry
- 2014
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In: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 88, s. 54-73
-
Journal article (peer-reviewed)abstract
- This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a “wicked problem” that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes.
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| 5. |
- Winter, Jeff, 1959-, et al.
(author)
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SPI success factors within product usability evaluation
- 2010
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In: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 83:11, s. 2059-2072
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Journal article (peer-reviewed)abstract
- This article presents an experience report where we compare 8 years of experience of product related usability testing and evaluation with principles for software process improvement (SPI). In theory the product and the process views are often seen to be complementary, but studies of industry have demonstrated the opposite. Therefore, more empirical studies are needed to understand and improve the present situation. We find areas of close agreement as well as areas where our work illuminates new characteristics. It has been identified that successful SPI is dependent upon being successfully combined with a business orientation. Usability and business orientation also have strong connections although this has not been extensively addressed in SPI publications. Reasons for this could be that usability focuses on product metrics whilst today's SPI mainly focuses on process metrics. Also because today's SPI is dominated by striving towards a standardized, controllable, and predictable software engineering process; whilst successful usability efforts in organisations are more about creating a creative organisational culture advocating a useful product throughout the development and product life cycle. We provide a study and discussion that supports future development when combining usability and product focus with SPI, in particular if these efforts are related to usability process improvement efforts.
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