| 1. |
- Lennerfors, Thomas Taro, et al.
(författare)
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ICT and environmental sustainability in a changing society : The view of ecological World Systems Theory
- 2015
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Ingår i: Information Technology and People. - 0959-3845 .- 1758-5813. ; 28:4, s. 758-774
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Tidskriftsartikel (refereegranskat)abstract
- Purpose– The purpose of this paper is to discuss the role of information and communication technology (ICT) for promoting environmental sustainability in a changing society. Isolated studies exist, but few take a holistic view. Derived from a Marxian tradition, the authors propose Ecological World Systems Theory (WST) as a holistic framework to assess the environmental impact of ICT. The theory is adapted responding to theoretical critiques of absence of change, namely state-centrism and structuralism.Design/methodology/approach– Theoretical study. Empirical examples derived from already published literature.Findings– Ecological WST focuses on the unequal distribution of environmental degradation, sees technological development as a zero-sum game rather than cornucopia and holds that technology is often seen as a fetish in today ' s society. The findings are that popular discourses on ICT and sustainability are since the 1990s becoming increasingly cornucopian, while conditions in the ICT value chain are less cornucopian.Research limitations/implications– Theoretical contributions to Marxian critiques of ICT, with more environmental focus than earlier Marxian critiques, for example Fuchs’ work. Develop a theoretical framework for ICT and sustainability which could be compared with works of e.g. Hilty, Patrignani and Whitehouse. The work is mostly based on existing empirical studies, which is a limitation.Practical implications– This theoretical framework implies that unequal environmental degradation in different parts of the world should be taken into account when assessing environmental impact, for example by means of LCA.Social implications– The framework brings together questions of environmental effects of ICT and global justice.Originality/value– The authors apply a rarely discussed theoretical framework to ICT and environmental sustainability. By doing this the authors suggest how the discourses and the value chain of ICT is intrinsically tied to the world system.
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| 2. |
- Marder, Ben, et al.
(författare)
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What if my mum sees it? Examination of visible brand interaction in the presence of a wider network
- 2017
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Ingår i: Information Technology and People. - 0959-3845 .- 1758-5813. ; 30:1, s. 210-226
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - It is known that to encourage people to interact (e.g. sharing) with brands through social media, businesses create content in line with the expectations of their target audience. On these sites, however, such interaction by consumers is visible, contributing to their self-presentation, which can be seen by their wider network; some of whom will find it appropriate, others may not. Currently, little is known about the effects of consumers' own diverse set of audiences on behavioral intention toward brand interaction and emotional effect. The paper aims to discuss these issues. Design/methodology/approach - Survey methodology (n = 386) was adopted to examine intention to interact with real brand posts. Findings - Results show that the brand interaction is associated with social anxiety when it is felt that visible evidence of such actions is discrepant from the audience expectations. This, then, constrains the behavioral intention to interact with brands online. Originality/value - Encouraging visible brand interaction through social media is paramount for businesses. Managers focus only on their target audience when designing content but neglect to consider the self-presentational implications of interacting with branded content to wider networks. This paper shows that this must be considered to increase success and maintain ethical practice. This is of value for multiple-stakeholders, managers, users, site designers and academics.
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| 3. |
- Nylén, Daniel, et al.
(författare)
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Digital innovation in context : Exploring serendipitous and unbounded digital innovation at the church of Sweden
- 2019
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 32:3, s. 696-714
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: The purpose of this paper is to investigate how digital innovation processes emerge and evolve in organizational settings, and how serendipitous and unbounded digital innovations affect organizations' overall digital directions.Design/methodology/approach: The authors draw on an interpretive case study of the Church of Sweden, tracing in detail the design, deployment and governance of an interactive website for digital prayer, the Prayer Web (PW).Findings: The findings show how the site came about in a serendipitous manner, created by an advertising agency as part of a marketing campaign. In turn, the unbounded nature of digital innovation was revealed as the wide and rapid adoption of the PW raised issues concerning the church's overall digital direction linked to centralized control, as well as the nature and role of pastors, prayer and communities, as the site allowed people to post prayers and spread their messages (initially with no moderation).Originality/value: The authors explore the serendipitous and unbounded ways in which digital innovation emerged and evolved in a traditional organization with a long legacy as an important societal institution. The paper contributes by generating rich insights on the role of the distinct aspects of digital technology in serendipitous and unbounded digital innovation. It particularly highlights how the editability and reprogrammability of digital artifacts triggered unexpected new behaviors and governance requirements in the organization under study. The authors encourage further research into the interrelationship between multiple unbounded and serendipitous digital innovations in an organization over time.
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| 4. |
- Saarikko, Ted, et al.
(författare)
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Software platform establishment : effectuation and entrepreneurial awareness
- 2019
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 32:3, s. 579-602
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: Faced with environments rife with technological uncertainties, software platforms have gained interest as enablers of innovative businesses and development processes. While extant research has focused on mature platforms, the authors know less about the early phases in a platform’s life cycle. Drawing inspiration from the effectual perspective on entrepreneurship, the purpose of this paper is to further the understanding of how software platforms are established.Design/methodology/approach: The authors develop a framework that describes four types of entrepreneurial awareness and then apply it to a qualitative case study of a platform that has emerged from the initial “creation” phase and is now in a period of rapid growth.Findings: The study indicates that successful establishment of a software platform depends upon the provider’s ability to integrate business acumen with technical proficiency and leverage these combined skills to ensure short-term viability and long-term relevance in the market.Research limitations/implications: This paper contributes to literature on platform strategy, which has previously focused on mature platforms, by addressing entrepreneurial behavior during a software platform’s establishment. As it is based on a single qualitative study, additional studies of different platforms are needed to verify the results.Originality/value: The paper highlights the dependence of software platform establishment on the ability to enact both explorative and exploitative activity patterns, and embrace both strategic foresight and systemic insight cognitive patterns. The combined patterns of activity and cognition form four types of awareness, pertaining to markets, resources, technology and contexts.
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| 5. |
- Hofacker, Charles F., et al.
(författare)
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Beyond gaming: Linking flow, brand attitudes, and purchase intent in realistic and emergent three-dimensional virtual environments
- 2019
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Ingår i: Information Technology and People. - : Emerald. - 0959-3845. ; 32:6 special issue, s. 1397-1422
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Tidskriftsartikel (refereegranskat)abstract
- Purpose The purpose of this paper is to test flow as a construct distinctly separate from its antecedents, and the resulting impact on brand attitudes and purchase intent within realistic online shopping three-dimensional virtual environments (3-DVEs). Design/methodology/approach This research utilizes a field study, combined with a survey research design of 348 3-DVE participants. Findings The findings reveal that flow is not a unidimensional construct but rather, a mental state that should be measured separately from its antecedents, with the possibility that certain antecedents may be more relevant than others in different activities. Furthermore, the authors received strong support for the overarching hypothesized model separating the nine dimensions associated with engagement in an activity as antecedents of flow, which, in turn, influences brand attitude and thereafter purchase intention. Research limitations/implications - This study was limited to one type of activity within one 3-DVE but is balanced by the difficulty in gaining access to organizations and computer-mediated environments of this type for examining such phenomena. Practical implications - Businesses using 3-DVEs to market brands should focus their efforts on creating highly enjoyable experiences that result in the feeling of a loss of sense of time for the participants in order to ultimately positively influence purchase intentions. Originality/value Prior research focused on fantasy-based, game-oriented environments, while also neglecting to test all elements of flow, examining "similar to flow" constructs or measuring flow as a unidimensional construct.
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| 6. |
- Ranerup, Agneta, 1960, et al.
(författare)
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Enrolling citizens as informed consumers in quasi-markets
- 2019
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Ingår i: Information Technology and People. - 0959-3845. ; 32:6, s. 1517-1535
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Tidskriftsartikel (refereegranskat)abstract
- Purpose Many countries today, especially in Europe, provide publicly funded public services in quasi-markets. As these markets commercialize, agencies of various types are providing technologies that support citizens’ choice of services. Citizens’ use of technologies for service provision is studied as e-government under labels of channel management, e-service uptake or adoption. In contrast, by using actor–network theory (ANT), the purpose of this paper is to focus on the marketing devices that are used to enroll citizens to choose technologies in a context with large penetration of quasi-market arrangements. Design/methodology/approach Based on a Swedish case study, this paper uses qualitative data from 11 occurrences of technologies to support citizens’ choice (“market devices”) in education, healthcare and public pension in an analysis of the means taken (“marketing devices”) to increase their use. The study formulates a tentative typology of these devices. Findings The marketing devices are intended to attract citizens’ attention to the possibility of choice (e.g. catalogs, postcards and commercials), invite interaction (e.g. various social media platforms), improve the technological support in line with user needs (e.g. user participation in development), increase visibility of technological support (e.g. search optimization) or directly connect citizens to technological support (e.g. via links). Originality/value The paper contributes to e-government research through a typology of means taken to increase citizens’ technology use based on selected concepts from ANT, and to a discussion of technologies and humans.
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| 7. |
- Saarikko, Ted, 1979, et al.
(författare)
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Software platform establishment: effectuation and entrepreneurial awareness
- 2019
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Ingår i: Information Technology & People. - : Emerald. - 0959-3845. ; 32:3, s. 579-602
-
Tidskriftsartikel (refereegranskat)abstract
- Purpose Faced with environments rife with technological uncertainties, software platforms have gained interest as enablers of innovative businesses and development processes. While extant research has focused on mature platforms, the authors know less about the early phases in a platform's life cycle. Drawing inspiration from the effectual perspective on entrepreneurship, the purpose of this paper is to further the understanding of how software platforms are established. Design/methodology/approach The authors develop a framework that describes four types of entrepreneurial awareness and then apply it to a qualitative case study of a platform that has emerged from the initial "creation" phase and is now in a period of rapid growth. Findings The study indicates that successful establishment of a software platform depends upon the provider's ability to integrate business acumen with technical proficiency and leverage these combined skills to ensure short-term viability and long-term relevance in the market. Originality/value The paper highlights the dependence of software platform establishment on the ability to enact both explorative and exploitative activity patterns, and embrace both strategic foresight and systemic insight cognitive patterns. The combined patterns of activity and cognition form four types of awareness, pertaining to markets, resources, technology and contexts.
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| 8. |
- Wang, Le, et al.
(författare)
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Retaining users after privacy invasions: The roles of institutional privacy assurances and threat-coping appraisal in mitigating privacy concerns
- 2019
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Ingår i: Information Technology and People. - 0959-3845. ; 32:6, s. 1679-1703
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Tidskriftsartikel (refereegranskat)abstract
- Purpose The purpose of this paper is to facilitate understanding of how to mitigate the privacy concerns of users who have experienced privacy invasions. Design/methodology/approach Drawing on the communication privacy management theory, the authors developed a model suggesting that privacy concerns form through a cognitive process involving threat-coping appraisals, institutional privacy assurances and privacy experiences. The model was tested using data from an empirical survey with 913 randomly selected social media users. Findings Privacy concerns are jointly determined by perceived privacy risks and privacy self-efficacy. The perceived effectiveness of institutional privacy assurances in terms of established privacy policies and privacy protection technology influences the perceptions of privacy risks and privacy self-efficacy. More specifically, privacy invasion experiences are negatively associated with the perceived effectiveness of institutional privacy assurances. Research limitations/implications Privacy concerns are conceptualized as general concerns that reflect an individual’s worry about the possible loss of private information. The specific types of private information were not differentiated. Originality/value This paper is among the first to clarify the specific mechanisms through which privacy invasion experiences influence privacy concerns. Privacy concerns have long been viewed as resulting from individual actions. The study contributes to literature by linking privacy concerns with institutional privacy practice.
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