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- Kallio, Kirsi-Mari, et al.
(författare)
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The effects of performance measurement on university employees work : evidence from four fields of science
- 2013
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Ingår i: Paper presented at the 22nd Nordic Academy of Management Conference, Reykjavik, Iceland, August 21-23, 2013. - : Nordic Academy of Management.
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Konferensbidrag (refereegranskat)abstract
- According to Ylijoki (2005), owing to the adoption of NPM the previously collegial university management has taken steps towards the ‘managerialistic model’ that emphasises “accountability, efficiency, cost-effectiveness, marketization and quality assessment in academic work” (see also ter Bogt and Scapens, 2012). As practical manifestations of this, new management doctrines and tools such as management-by-results and performance measurement systems have been introduced into university management across the western countries. While most of the extant studies on the higher education reforms focus on the macro level, we decided to ask from individual university employees how they themselves have experience the adoption of these metrics-based management doctrines. Thus, we asked from 2,780 employees of 12 faculties of three universities in Finland how performance measurement and management-by-results affect their work (response rate 33.6 per cent). This question was presented on open question basis as a part of a wide Internet-based survey questionnaire. As the theoretical basis according to which the empirical findings are interpreted we have adopted the idea of institutional logics put forward by Thornton and Ocasio (2008). The analysis indicates that the majority of the respondents perceive the effects of metric-based management either clearly negative or rather unsubstantial when it comes to motivation and career development.
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