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Sökning: AMNE:(SOCIAL SCIENCES Media and Communications Human Aspects of ICT) > (2020-2024)

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1.
  • Berbyuk Lindström, Nataliya, 1978, et al. (författare)
  • “Just Google Translate It!” ICT Use of Migrant IT professionals for Mitigating Workplace Integration Challenges
  • 2022
  • Ingår i: AMCIS (Americas Conference on Information Systems), Minneapolis, MI, August 10-14.
  • Konferensbidrag (refereegranskat)abstract
    • IT professionals represent a growing group of highly educated migrants in different countries, yet research on their workplace integration is scarce. Applying a combined theoretical framework of Hofstede's culture dimensions and functional theory of language approach, this paper addresses the research need in investigating how migrant IT professionals to Sweden integrate into the workplace and the role of ICTs in mitigating integration challenges. Fifteen (15) interviews with IT professionals from India and Pakistan were analyzed using Thematic Content Analysis. Results uncover migrants experiencing language barriers and cultural differences, which impede developing relationships with colleagues and career opportunities. Our findings indicate that although ICTs, primarily machine translation applications, are indispensable for supporting communication between migrants and locals, collegial support is still essential for managing intercultural interactions, contributing to migrants’ feelings of connectedness at work and a sense of belonging. Workplace inclusion and suggestions for practitioners are discussed.
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2.
  • Theoretical Information Studies : Information In The World
  • 2020
  • Samlingsverk (redaktörskap) (refereegranskat)abstract
    • This is the first attempt to delineate the synthetic field of the theoretical study of information, treating information as the basic phenomenon on the fundamental level of the world, encompassing nature, technology, individuals and society. The exploration of information is done within Info-computational approaches, to natural and social phenomena such as Bioinformatics, Information Physics, Informational Chemistry, Computational Physics, Cognitive and Social sciences, with special emphasis on interdisciplinary, crossdisciplinary and transdisciplinary knowledge. The book presents results of collaboration across research fields within info-computational and info-structural frameworks, in attempt to better theoretically and conceptually capture the phenomenon of information and its dynamics (such as computation and communication), as they appear on different levels of organization, on different scales and in different contexts.
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3.
  • Viktorelius, Martin, et al. (författare)
  • Automation and the imbrication of human and material agency : A sociomaterial perspective
  • 2021
  • Ingår i: International journal of human-computer studies. - London : Elsevier. - 1071-5819 .- 1095-9300. ; 145, s. 1-11
  • Tidskriftsartikel (refereegranskat)abstract
    • Automation is projected to transform many industries and work domains and enable both increased levels of safety and efficiency by reallocating many of the functions traditionally performed by operators. However, research on the relation between automation and work practice is lagging and needs to be further explored in order to ground the debate and design of automated work on a sound empirical basis reflecting work in actual organizational settings. In particular, research is needed that offers rich naturalistic representations of human automation interaction that accounts for the mutual shaping of human and material agency over time. The ethnographic workplace study reported in this paper draws on the sociomaterial practice perspective and on the theory of imbrication to analyze a case in which an automatic speed regulation system was installed onboard five large passenger ferries in order to improve the energy efficiency of the execution of voyages. The results show how the adoption, appropriation and use of automated technologies is inextricable from the local patterns of social interaction and collaboration. The study contributes with a deeper understanding of the relation and entanglement of the social and technological elements in human automation interaction.
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4.
  • Geissinger, Andrea, et al. (författare)
  • Assessing user perceptions of the interplay between the sharing, access, platform and community- based economies
  • 2020
  • Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 33:3, s. 1037-1051
  • Tidskriftsartikel (refereegranskat)abstract
    • Purpose: Digitally intermediated peer-to-peer exchanges have accelerated in occurrence, and as a consequence, they have introduced an increased pluralism of connotations. Accordingly, this paper aims to assess user perceptions of the interplay between the sharing, access, platform, and community-based economies.Design/methodology/approach: The sharing, access, platform, and community-based economies have been systematically tracked in the social media landscape using Social Media Analytics (SMA). In doing so, a total material of 62,855 publicly posted user-generated content concerning the four respective economies were collected and analyzed.Findings: Even though the sharing economy has been conceptually argued to be interlinked with the access, platform, and community-based economies, the empirical results of the study do not validate this interlinkage. Instead, the results regarding user perceptions in social media show that the sharing, access, platform, and community-based economies manifest as clearly separated.Originality/value: This paper contributes to existing literature by offering an empirical validation, as well as an in-depth understanding, of the sharing economy's interlinkage to other economies, along with the extent to which the overlaps between these economies manifest in social media.
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5.
  • Gustafsson, Susanne, et al. (författare)
  • Evaluation of an interactive showroom to increase general knowledge about welfare technology and its potential in municipal care settings
  • 2020
  • Ingår i: Scandinavian Journal of Occupational Therapy. - : Taylor & Francis. - 1103-8128 .- 1651-2014. ; 27:8, s. 591-600
  • Tidskriftsartikel (refereegranskat)abstract
    • Background: Welfare Technology (WT) can promote participation in activity. Thus, initiatives to support the implementation of WT products and services in municipality care settings needs to be developed and evaluated to benefit end-users. Objective: To evaluate an interactive showroom of WT. Material and method: Municipal employees (n = 217) filled in a questionnaire before and after they visited an interactive showroom of WT. Findings: The number of participants confirming WT’s potential to contribute to municipal operation areas increased in seven out of eight areas after their visits (p < 0.05). A statistically significant increase was also found regarding general knowledge of and confidence in WT and its potential value. Conclusion: A visit to the interactive showroom increased the perceived general knowledge and appreciated value of WT. The perception of the possibility of implementing WT in various municipal operation areas also increased, which may contribute to the implementation of WT in municipal care settings.
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6.
  • Uusimäki, Liisa, 1959, et al. (författare)
  • VET Education for Sustainable Development in Sweden.
  • 2024
  • Ingår i: Ametller, J., Asikainen, E., Gual Oliva, M., & Němejc, K. Eds. (2024) Teacher Training for Education for Sustainable Development: Developing a Shared Competence Framework.. - Prague, Czech Republic : Czech University of Life Sciences.
  • Bokkapitel (refereegranskat)abstract
    • The book “Teacher Training for Education for Sustainable Development: Developing a Shared Competence Framework” is tangible evidence of the collaborative efforts of committed researchers, educators and policy makers who are striving to improve the quality of teacher education for sustainable development. This work crystallizes valuable insights gained from in-depth research, workshops and interviews conducted in five collaborating countries, and lays the foundation for a unified competency framework that crosses borders and strengthens the global dialogue on education.
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7.
  • Bashitialshaer, Raed, et al. (författare)
  • Obstacles to Applying Electronic Exams amidst the COVID-19 Pandemic : An Exploratory Study in the Palestinian Universities in Gaza
  • 2021
  • Ingår i: Information. - : MDPI. - 2078-2489. ; 12:6
  • Tidskriftsartikel (refereegranskat)abstract
    • In the context of the COVID-19 pandemic, we aim to identify and understand the obstacles and barriers in applying electronic exams successfully in the process of distance education. We followed an exploratory descriptive approach through a questionnaire (one general, open question) with a sample of university teachers and students in four of the largest universities Palestinian in Gaza. A total of 152 were returned from 300 distributed questionnaires. The results indicate that the university teachers and students faced 13 obstacles, of which 9 were shown to be shared between teachers and students, with a significant agreement in the regression analysis. Several of the obstacles perceived by respondents are in line with the literature and can be addressed by improved examination design, training, and preparation, or use of suitable software. Other obstacles related to infrastructure issues, leading to frequent power outages and unreliable internet access. Difficult living conditions in students’ homes and disparities in access to suitable devices or the internet make social equity in connection with high-stakes examinations a major concern. Some recommendations and suggestions are listed at the end of this study, considering local conditions in the Gaza governorates.
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8.
  • Berbyuk Lindström, Nataliya, 1978, et al. (författare)
  • Who are Metrics Team’s Stakeholders, What Do They Expect, and How to Communicate with Them? Conducting Stakeholder Mapping with Focus on Communication in Agile Software Development Organization
  • 2022
  • Ingår i: International Conference on Information Systems (ICIS), SIGITPROJMGMT 17th International Research Workshop on Information Technology Project Management, Copenhagen, December 10, 2022-01-01.
  • Konferensbidrag (refereegranskat)abstract
    • As an increasing number of organizations create metrics teams, conducting stakeholder mapping is pivotal for identifying and analyzing metrics stakeholders’ expectations for reducing the risks of miscommunication and project failure. Further, though team-stakeholder communication is essential for successful collaboration, few studies focus on it in software measurement context. This case study seeks to identify and analyze metrics team’s stakeholders, with a special focus on communication challenges in team-stakeholder contacts. Inspired by Bryson's Basic Stakeholder Analysis Techniques and Mitchell, Agle, and Wood's theoretical model for stakeholder identification, a stakeholder mapping exercise was conducted using interactive workshops and follow-up interviews with 16 metrics team members and their stakeholders. The results illustrate the complexity of identifying stakeholders in agile organizations, the importance of developing a metrics culture, and enhancing transparency in team-stakeholder communication. The study aims to contribute to the development of stakeholder theory and offers insights into communication in software engineering context.
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9.
  • Dafgård, Lena, 1958 (författare)
  • Digital Distance Education – A Longitudinal Exploration of Video Technology
  • 2020
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • The context of this thesis is digital distance education. Distance education has developed from correspondence courses, based on letters sent by mail between student and teacher, to digital distance education with interactive video classes from anywhere, as long as a computer/tablet/smartphone and an Internet connection are available. The development of technology, particularly with the introduction of the Internet, has completely changed the possibilities for teaching, learning, interaction, and communication at a distance. Many technologies can be used in distance education, but this thesis aims to: Better understand the possibilities and limitations of video in digital distance higher education. The research has three elements of analysis: 1) video technology, 2) distance courses, and 3) distance teachers. Each allows a focus on how distance courses with video are designed and on teachers’ perspectives on the use of video in distance education. The first focus on course design is examined through two research questions. RQ1 asks, How is digital video used in distance higher education? When teachers design distance courses with digital video; a) which categories of video are used or not used? b) how much are these categories used? c) why are they used or not used? And d) how are they used? Complementing RQ1, RQ2 asks, How do course designers respond to the possibilities and limitations of video for distance higher education? Addressing the second focus of the thesis on teacher perspectives, RQ3 asks, What are the teacher’s attitudes and perceptions about the use of digital video in distance higher education? With a comprehensive literature review as a foundation, the results of this thesis include a classification system with two main categories; recorded and live video that is developed and used to orient an empirical investigation. The data for this investigation was collected through a national web-based questionnaire. Then, based on the survey, a specific higher education institution was selected for an interview study with teachers using video conferencing in distance courses in Teacher education. Interaction and communication are central concepts in this thesis, and the analytical lens combines the socio-cultural perspective and the theory of affordances. The results indicate that across types, video is mostly used as a supplement to other resources. Further, a correspondence is found concerning, on the one hand, teachers’ experience of distance education and participation in in-service training, and on the other hand, their use of video in teaching. In general, the most reported reasons why teachers do not use video are that it does not bring anything and takes too much time. Many of the constraints that teachers perceive are related to time; e.g. competition between an ambition to teach according to a student-centred approach but also a strong feeling of responsibility of delivering content to students. The technology of video has the affordances of mediating a teaching and learning environment similar to the one in the classroom, but conditions such as large groups or many students and the difficulty of perceiving non-verbal signals through video, affect the communication situation negatively and reduce possibilities of interaction. As a systematic study investigating the mainstream use of technology and media, this thesis contrasts with many other studies, which are often relatively small and local in nature, conducted by enthusiastic teachers investigating the use of one specific technology. The results show how the mainstream use of technologies such as video change conditions for distance teaching and influence how we think and interact with others and our environment.
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10.
  • Holstein, Tobias, et al. (författare)
  • Real-world ethics for self-driving cars
  • 2020
  • Ingår i: Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Companion, ICSE-Companion 2020. - New York, NY, USA : IEEE Computer Society. - 9781450371223 ; , s. 328-329, s. 328-329
  • Konferensbidrag (refereegranskat)abstract
    • Ethical and social problems of the emerging technology of selfdriving cars can best be addressed through an applied engineeringethical approach. However, currently social and ethical problemsare typically being presented in terms of an idealized unsolvabledecision-making problem, the so-called Trolley Problem. Instead,we propose that ethical analysis should focus on the study of ethicsof complex real-world engineering problems. As software plays acrucial role in the control of self-driving cars, software engineeringsolutions should handle actual ethical and social considerations. Wetake a closer look at the regulative instruments, standards, design,and implementations of components, systems, and services and wepresent practical social and ethical challenges that must be met inthe ecology of the socio-technological system of self-driving carswhich implies novel expectations for software engineering in theautomotive industry. 
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11.
  • Jarlbrink, Johan, docent, 1978-, et al. (författare)
  • From Big Bang to Big Data : A History of the Media
  • 2023
  • Bok (refereegranskat)abstract
    • More than just newspapers, television, and social networks, media are the means by which any information is communicated, from cosmic radiation traces to medieval church bells to modern identity documents. Cultures are held together as much by bookkeeping and records as they are by stories and myths. From Big Bang to Big Data is a long history of the media – how it has been established, used, and transformed from the beginning of recorded time until the present. It is not primarily a story of revolutions and innovations, but of continuities and overlaps that reveal surprising patterns across history. Many media were invented as ways to store and share information, and many have served as powerful tools for administration and control. The concerns raised about media today, whether about privacy, piracy, or anxieties over declining cultural standards, preoccupied earlier generations too. In a playful style, accompanied by more than one hundred illustrations, the authors show us how every society has been a media society in its own way. From antique graffiti to last year’s viral YouTube clip, the past is only approachable through media. From Big Bang to Big Data provides a new way of thinking about media in history – and about human societies past and present.
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12.
  • Larsson, Stefan, et al. (författare)
  • Smart City Governance - AI Ethics in a Spatial Context : Select papers from 2021/2022
  • 2022
  • Rapport (populärvet., debatt m.m.)abstract
    • This brief anthology presents the basics of the interdisciplinary course called “Smart City Governance – AI Ethics in a Spatial Context”, given at Lund University. Furthermore, it includes three papers and a task written by students from the class of 2021/2022 in order to show examples of the topics possible to analyse when combining engineering students from programmes on data, ICT and land surveying with students from the humanities or social sciences.Head of course is Stefan Larsson, Associate Professor at the Department of Technology and Society at LTH, Lund University. As a socio-legal scholar and lawyer at a faculty of engineering, he leads a group studying governance and issues of trust and transparency with autonomous and AI-driven technologies in domains ranging from the public sector to consumer markets, medicine and social robotics.Laetitia Tanqueray is a Teaching Assistant on this course, and canvas coordinator. Laetitia holds bachelors’ in English Law and French Law and a master’s in Sociology of Law. She is a project assistant at the Department of Technology and Society at LTH, Lund University, investigating questions related to socio-legal robotics.
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13.
  • Hansson, Karin, et al. (författare)
  • “We passed the trust on” : Strategies for security in #MeToo activism in Sweden
  • 2020
  • Ingår i: ECSCW 2019 - Proceedings of the 17th European Conference on Computer Supported Cooperative Work. - : European Society for Socially Embedded Technologies (EUSSET). - 2510-2591.
  • Konferensbidrag (refereegranskat)abstract
    • The #metoo movement can serve as a case for how networked online environments can provide settings for the mobilization of social movements, while also entail serious risks for those involved. In Sweden, over hundred thousand people were engaged in activities against sexual harassments and abuse, where social media were used to collect testimonies and to draft and discuss petitions that were later published in print news media. While HCI research on trust focus on how people trust technical systems, the authorities behind the system, or the user generated data, trust between peers in vulnerable communities is less researched. In this study, based on semi-structured interviews and a survey that involved 62 organizers of the Swedish #metoo movement, we therefore look into the question of how a secure and supportive environment was achieved among participants despite the scale of the activism. The result shows how trust was aggregated over networks of technical systems, institutions, people, shared values and practices. The organizers of the petitions used tools and channels at their disposal such as e.g. already established social media contexts that enabled the #metoo petitions to be formed easily and spread quickly. Establishing a supportive culture based on recognition and shared values was central for the movement. However, when the activism was scaled up, strategies were used to increase security by clarifying rules and roles, limiting access to information, restricting access to groups, and limiting the scope of communication.
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14.
  • Berbyuk Lindström, Nataliya, 1978, et al. (författare)
  • The effectiveness of using online education technologies in times of cascading crises: digital transformation of Ukrainian higher education
  • 2022
  • Ingår i: Act Sustainable Research Conference, 11-18/11, 2022, Gothenburg, Sweden.
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • Higher education in Ukraine is passing its matriculation exam. For the third year in a row, Ukraine has been actively developing and deploying online education technologies as a response to external shocks. The initial trigger was the COVID-19 pandemic, which limited opportunities for face-to-face interactions. During the pandemic, Ukrainian universities created their own online education system by testing various online educational technologies. These technologies became a solid base for the restoration of the educational process in Ukrainian universities after the start of military hostilities in early 2022, connecting staff and students who had to leave their homes to protect their lives from a constant threat. Aim The aim of our research project “The effectiveness of using online education technologies in times of cascading crises” is to investigate the experienced impact of the Covid 19 pandemic and war on teaching and learning in Ukrainian higher education. Methodology In the project's first stage, we conducted forty semi-structured interviews with top management, research and teaching staff, and students from different parts of Ukraine about their experiences of using digital technologies for teaching and learning. The interviews have been transcribed, translated from Ukrainian/Russian into English, and analyzed using thematic content analysis. Key results/conclusions At the conference, we will present some preliminary results about the challenges and opportunities of using digital technologies in times of war, providing suggestions for improvement of online educational technologies used in crisis situations.
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15.
  • Bossetta, Michael, et al. (författare)
  • Gamification in Politics
  • 2022
  • Ingår i: Elgar Encyclopedia of Technology and Politics. - 9781800374263 - 9781800374256 ; , s. 304-308
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • Although gamification is a popular term, the concept has rarely been applied to political studies. Therefore, this chapter provides an overview of the key features of gamification and offers an adapted definition of gamification suited to the study of electoral politics. To help illustrate this definition, two examples of gamification from recent campaigns are discussed: the uCampaign mobile application and contests promoted on social media. In concluding, I suggest theoretical and methodological approaches to study gamification in politics moving forward.
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17.
  • Serholt, Sofia, 1986, et al. (författare)
  • Trouble and Repair in Child–Robot Interaction: A Study of Complex Interactions With a Robot Tutee in a Primary School Classroom
  • 2020
  • Ingår i: Frontiers in Robotics and AI. - : Frontiers Media SA. - 2296-9144. ; 7:46
  • Tidskriftsartikel (refereegranskat)abstract
    • Today, robots are studied and expected to be used in a range of social roles within classrooms. Yet, due to a number of limitations in social robots, robot interactions should be expected to occasionally suffer from troublesome situations and breakdowns. In this paper, we explore this issue by studying how children handle interaction trouble with a robot tutee in a classroom setting. The findings have implications not only for the design of robots, but also for evaluating their benefit in, and for, educational contexts. In this study, we conducted video analysis of children's group interactions with a robot tutee in a classroom setting, in order to explore the nature of these troubles in the wild. Within each group, children took turns acting as the primary interaction partner for the robot within the context of a mathematics game. Specifically, we examined what types of situations constitute trouble in these child–robot interactions, the strategies that individual children employ to cope with this trouble, as well as the strategies employed by other actors witnessing the trouble. By means of Interaction Analysis, we studied the video recordings of nine group interaction sessions (n = 33 children) in primary school grades 2 and 4. We found that sources of trouble related to the robot's social norm violations, which could be either active or passive. In terms of strategies, the children either persisted in their attempts at interacting with the robot by adapting their behavior in different ways, distanced themselves from the robot, or sought the help of present adults (i.e., a researcher in a teacher role, or an experimenter) or their peers (i.e., the child's classmates in each group). In terms of the witnessing actors, they addressed the trouble by providing guidance directed at the child interacting with the robot, or by intervening in the interaction. These findings reveal the unspoken rules by which children orient toward social robots, the complexities of child–robot interaction in the wild, and provide insights on children's perspectives and expectations of social robots in classroom contexts.
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18.
  • Berbyuk Lindström, Nataliya, 1978, et al. (författare)
  • Understanding Metrics Team-Stakeholder Communication in Agile Metrics Service Delivery
  • 2021
  • Ingår i: APSEC (Asian Pacific Software Engineering conference), December 6-10, Taiwan-Virtual.. ; 2021-December, s. 401-409
  • Konferensbidrag (refereegranskat)abstract
    • In this paper, we explore challenges in communication between metrics teams and stakeholders in metrics service delivery. Drawing on interviews and interactive workshops with team members and stakeholders at two different Swedish agile software development organizations, we identify interrelated challenges such as aligning expectations, prioritizing demands, providing regular feedback, and maintaining continuous dialogue, which influence team-stakeholder interaction, relationships and performance. Our study shows the importance of understanding communicative hurdles and provides suggestions for their mitigation, therefore meriting further empirical research.
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19.
  • Viktorelius, Martin, 1987 (författare)
  • Saving energy at sea: seafarers’ adoption, appropriation and enactment of technologies supporting energy efficiency
  • 2020
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • The shipping industry is currently facing a major challenge related to environmental sustainability and energy efficiency. New regulations and ambitious international goals that aim at mitigating carbon-based emissions with 50 %, demands on profitability, along with a growing awareness about the climate change, has prompted the maritime sector to increasingly focus on how to improve energy efficiency and reduce fuel consumption in ship operations. This thesis aims at describing and understanding the challenges of improving energy efficiency seen from the lens of crew members’ work and to investigate the adoption, appropriation and use of particular technologies, purported to support energy efficiency in ship operation. Using an ethnographic approach and drawing on various practice-based concepts and theories such as communities of practice, activity theory and the imbrication of material and social agency, the four papers (I – IV) included in the thesis were based on extensive field studies in two shipping companies and onboard 11 passenger ferries. The empirical studies revealed that the introduction of new technologies and their subsequent incorporation in and change of established skills and practices is a complex social process depending on the knowing and learning of practitioners as well as their activities, meanings, identities and norms as developed and negotiated in specific settings over time. The thesis contributes to our general understanding of the situated process of adoption, appropriation and use of new technologies in the maritime domain and the sociomaterial nature of energy efficiency.
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20.
  • Viktorelius, Martin (författare)
  • Adoption and use of energy-monitoring technology in ship officers’ communities of practice
  • 2020
  • Ingår i: Cognition, Technology & Work. - : Springer. - 1435-5558 .- 1435-5566. ; 22, s. 459-471
  • Tidskriftsartikel (refereegranskat)abstract
    • The paper offers an analysis of how an energy-monitoring system was implemented and eventually adopted by the crew members in a shipping company. It illustrates how the social process of enacting the system as a collaborative technology-in-practice, enabling a significant reduction in energy consumption, was contingent on the negotiation of meaning and mutual learning among crew members in their community of practice. The case study contributes to the literature on the relation between information technology, organization and energy efficiency by investigating the socially situated nature of technology implementation and work practice change. The findings’ implications for the role of information technology in improving energy efficiency in shipping are discussed.
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21.
  • Berbyuk Lindström, Nataliya, 1978, et al. (författare)
  • How to Succeed in Communicating Software Metrics in Organization?
  • 2022
  • Ingår i: AMCIS (Americas Conference on Information Systems), Minneapolis, MI, August 10-14. - : AMCIS 2022 TREO 80.
  • Konferensbidrag (refereegranskat)abstract
    • While software metrics are indispensable for quality assurance, using metrics in practice is complicated. Quality, productivity, speed, and efficiency are important factors to be considered in software development (Holmstrom et al. 2006; Svensson 2005). Measuring correct metrics and using them in the right and transparent way contributes to pushing development in a desirable direction, leading to achieving projected goals and outcomes (Staron and Meding 2018). On the other hand, tracking the wrong metrics, and failing to interpret and communicate them properly results in a stressful work environment, conflicts, distrust, lower engagement, and decreased productivity (de Sá Leitão Júnior 2018; Ellis et al. 1991; Staron 2012). To ensure proper and effective use of metrics in organizations, successful communication around metrics is essential (Lindström et al. 2021; Post et al. 2002; Staron and Meding 2015). The purpose of this study is to understand and improve communication about metrics in contexts of contemporary software development practice in organizations. This is achieved by identifying the bottlenecks in the process of communication around metrics and how to overcome them in practice. Drawing on 38 semi-structured interviews and interactive workshops with metrics teams members and stakeholders from three organizations, we identify three interrelated challenges including limited knowledge about metrics and lack of terminology, uncoordinated use of multiple communication channels, and sensitivity of metrics, which influence workplace communication, trust, and performance. Our study shows the importance of developing metrics terminology to ensure the development of a shared understanding of metrics. Further, raising awareness about the affordances such channels as dashboards, email, MS Teams meetings/chat, stand up meetings, reports, etc., commonly used in software organizations, and how they can be combined to successfully transfer information about metrics is essential (Verhulsdonck and Shah 2020). It becomes especially important in remote work practices. Finally, though metrics is a powerful tool for decision making, enhancing transparency, and steering development in the desired direction, they can also turn into finger-pointing, blaming, and a pressing tool, resulting in stress and conflicts (Streit and Pizka 2011). The findings also indicate the importance of creating a culture around metrics, clarifying, and informing about the purpose of metrics in the organization (Umarji and Seaman 2008). We plan to build on the early findings of this study to develop a comprehensive framework for successful software metrics communication within organizations.
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22.
  • Jedel, Izabella, 1996, et al. (författare)
  • An industry experiment of academic performance and drop-out in gamified distance education
  • 2021
  • Ingår i: CEUR Workshop Proceedings. - 1613-0073.
  • Tidskriftsartikel (refereegranskat)abstract
    • In an experimental study with 1780 adults who participated in distance education, it was shown that gamification did not have an effect on performance, drop-out rate and pass-rate compared to a control group. Although no effect was shown, descriptive survey data suggests that the students were positive towards having similar gamification in other courses and would likely recommend the course due to the design. While previous research on gamification in online education indicates that gamification can have a positive effect, gamification researchers highlight the importance of context and design for successful implementations. The present study supports the need for context considerations and psychological design in gamifying online education. Furthermore, the present study highlights the need for a more nuanced understanding of engagement measures in gamification research and for more practical frameworks regarding the successful application of gamification in online education.
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23.
  • Jedel, Izabella, 1996, et al. (författare)
  • Factors Related to the Use and Perception of a Gamified Application for Employee Onboarding
  • 2021
  • Ingår i: Human Interaction, Emerging Technologies and Future Applications IV. - Cham : Springer. - 2194-5357.
  • Konferensbidrag (refereegranskat)abstract
    • Effective employee onboarding will be crucial for organizations to consider in the upcoming years. One approach to create scalable and engaging employee onboarding is through utilizing gamification; the use of game elements in a non-game context. In the present case, a multi-sited ethnographical approach was conducted, following the development of a gamified mobile application for the onboarding purpose of new employees at a global manufacturing company. The results showed that the use of the application had been low and that there was a lack of gamefulness, perceived ease of use and perceived usefulness. From the case, three main factors are discussed related to the use and perception of the application; conducting early user testing; considering onboarding practices; and designing for gamefulness.
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24.
  • Burgin, Mark, 1940, et al. (författare)
  • Introduction
  • 2020
  • Ingår i: THEORETICAL INFORMATION STUDIES: Information in the world. - : WORLD SCIENTIFIC. - 9789813277496 ; , s. ix-xxi
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • Theoretical Information Studies is the second volume which together with Philosophy and Methodology of Information comprises a two-volume edition with the aim of laying out the foundation of the emerging research field of the Study of Information. It is based on the Summit “Digitalisation for a Sustainable Society” organized by the International Society for the Study of Information held in Gothenburg in 2017 (http://is4si-2017.org). This volume contains a selection of the best theoretical contributions from the Gothenburg summit, together with a number of invited contributions of leading contemporary researchers in the field of the Study of Information. https://www.worldscientific.com/doi/pdf/10.1142/9789813277496_0001
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25.
  • Laurell, Christofer, 1987, et al. (författare)
  • Analysing uber in social media - Disruptive technology or institutional disruption?
  • 2021
  • Ingår i: Digital Disruptive Innovation. ; , s. 517-539
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • Extant literature suggests that market disruptions take place because of two main reasons: technological disruption or institutional change. In view of these two alternative explanations, this paper aims to explore how the recent rise of the collaborative consumption platform Uber is perceived by consumers and whether this platform is primarily regarded as a technological innovation or as an insti-tutional disruption. Drawing from a dataset of more than 6500 user-generated contents in social media, our findings suggest that Uber is not primarily per¬ceived as a technological innovation, but rather as an institutional disruption.
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