Towards a user experience design framework for adaptive spoken dialogue in automotive contexts

• We present an initial set of design principles for designing efficient, effective, coherent, and desirable adaptive spoken interaction for traffic information and navigation. The principles are based on a qualitative analysis of driver interactions with an adaptive speech prototype along with driver interviews. The derived set of principles range from high-level fundamental design values, conceptual and behavioral principles, to low-level interface-level principles that can guide the design of adaptive spoken dialogue interaction in the car from a user experience perspective. © 2014 ACM.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Interaktionsteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Interaction Technologies (hsv//eng)

Keyword

user experience

interaction design

natural language interaction

language technology

dialogue systems

design principles

Publication and Content Type

ref (subject category)

kon (subject category)