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Designing developme...
Designing development interventions: The application of service design and discrete choice experiments in complex settings
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- Osborne, Matthew (author)
- Stockholm Environm Inst, Sweden
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- Lambe, Fiona (author)
- Stockholm Environm Inst, Sweden
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- Ran, Ylva (author)
- Stockholm Environm Inst, Sweden
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- Dehmel, Naira (author)
- Kings Coll London, England
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Tabacco, Giovanni Alberto (author)
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- Balungira, Joshua (author)
- The Field Lab Uganda, Uganda
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- Perez-Viana, Borja (author)
- Univ St Gallen, Switzerland
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- Widmark, Erik (author)
- Expedit Mondial, Sweden
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- Holmlid, Stefan (author)
- Linköpings universitet,Interaktiva och kognitiva system,Tekniska fakulteten
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- Verschoor, Arjan (author)
- Univ East Anglia, England
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(creator_code:org_t)
- PERGAMON-ELSEVIER SCIENCE LTD, 2022
- 2022
- English.
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In: World Development. - : PERGAMON-ELSEVIER SCIENCE LTD. - 0305-750X .- 1873-5991. ; 158
- Related links:
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Subject headings
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- The persistence of problems such as endemic poverty, rising inequalities, climate change and biodiversity loss demands us to find solutions which are embedded in a highly complex web of interacting social, technological, and ecological processes. Service design (SD), an approach to directly involve citizens in the development and improvement of services and systems, shows promise as a tool to support the design of interventions to address complex development challenges in the Global South. In this paper we describe how service design was used alongside discrete choice experiments (DCEs) to inform the design of a Weather Index Insurance product for small holder farmers in Uganda. As part of the service design process, we used archetypes to capture and articulate the multiple vulnerabilities of farmers and quickly test prototype insurance packages to identify important design features. DCEs tested promising design features in a manner that complemented as well as triangulated the service design phase. The results of both phases were used to inform the design of a WII product that has been taken up by major insurance providers in Uganda. The approach complements and builds on qualitative work typically done to inform DCEs by opening up space for research participants to question core assumptions, and by involving respondents directly in the process of designing a future service.(c) 2022 Elsevier Ltd. All rights reserved.
Subject headings
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Tvärvetenskapliga studier inom samhällsvetenskap (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Social Sciences Interdisciplinary (hsv//eng)
Keyword
- Complexity; Service-Design; Experiments; Insurance; Uganda; Development Interventions; Programming
Publication and Content Type
- ref (subject category)
- art (subject category)
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- By the author/editor
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Osborne, Matthew
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Lambe, Fiona
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Ran, Ylva
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Dehmel, Naira
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Tabacco, Giovann ...
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Balungira, Joshu ...
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show more...
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Perez-Viana, Bor ...
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Widmark, Erik
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Holmlid, Stefan
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Verschoor, Arjan
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show less...
- About the subject
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- SOCIAL SCIENCES
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SOCIAL SCIENCES
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and Other Social Sci ...
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and Social Sciences ...
- Articles in the publication
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World Developmen ...
- By the university
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Linköping University