What users think of COVID-19 contact-tracing apps : An analysis of eight European apps

• More than 64 countries and regions have, so far, developed COVID-19 contact-tracing apps to limit the spread of coronavirus. However, many experts and scientists cast doubt on the effectiveness of those apps. For each app, between a few hundred to a few thousand reviews have been entered by end-users in app stores. In this paper, we mine insights from the user reviews of contact-tracing apps of eight European countries to find out what end users think of COVID contact-tracing apps and the main problems that users have reported. IEEE

Subject headings

NATURVETENSKAP  -- Data- och informationsvetenskap -- Datavetenskap (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Computer Sciences (hsv//eng)

MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskap -- Folkhälsovetenskap, global hälsa, socialmedicin och epidemiologi (hsv//swe)

MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Public Health, Global Health, Social Medicine and Epidemiology (hsv//eng)

Keyword

Blogs

Contact-tracing

COVID-19

Data mining

Europe

Mobile apps

Sociology

Software engineering

Tools

User reviews

Computer software

App stores

Contact tracing

Coronaviruses

End users

European Countries

Publication and Content Type

ref (subject category)

art (subject category)