L773:1574 1230 OR L773:9781586039240
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Service Encounters in 2015 : Desires and Needs of Future Customers in the Swedish Energy Sector
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- Salomonson, Nicklas (author)
- Högskolan i Borås,Institutionen Handels- och IT-högskolan
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- Lind, Mikael (author)
- Högskolan i Borås,Institutionen Handels- och IT-högskolan
- (creator_code:org_t)
- IOS Press, Amsterdam, 2008
- 2008
- English.
- In: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies. - : IOS Press, Amsterdam. - 9781586039240 ; , s. 522-529
- Conference paper (peer-reviewed)
Subject headings
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Subject headings
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business (hsv//eng)
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Keyword
- service encounters
- energy services
- mewe-generation
- scenarios
- Services management
- services marketing
- e-services
Publication and Content Type
- ref (subject category)
- kon (subject category)
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